Building Playbooks
Playbooks are ServiceNow AI Platform® representations of cross-enterprise processes for your organization. Create and activate a playbook to run your digitized business process on the ServiceNow AI Platform.
Each playbook that you design in Workflow Studio has a trigger, a sequence of stages, and a sequence of activities. To learn about the building blocks of a playbook and how you can create and manage a playbook, see:
-
Building your first playbook
Learn the basics of designing an automated process for your organization. Get an overview of how Workflow Studio Playbooks work in the ServiceNow AI Platform®. -
Understanding the playbook components
Understand the building blocks of a playbook and how to configure them when you create a playbook. -
Creating and managing Playbooks
Learn how to create and configure a playbook in Workflow Studio.
Parent Topic:Workflow Studio playbooks
--- title: Building Playbooks description: Playbooks are ServiceNow AI Platform representations of cross-enterprise processes for your organization. Create and activate a playbook to run your digitized business process on the ServiceNow AI Platform. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/build-workflows/workflow-studio/building-a-process.html release: australia product: Workflow Studio classification: workflow-studio topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Playbooks, Workflow Studio, Build workflows] --- # Building Playbooks Playbooks are ServiceNow AI Platform® representations of cross-enterprise processes for your organization. Create and activate a playbook to run your digitized business process on the ServiceNow AI Platform. Each playbook that you design in Workflow Studio has a trigger, a sequence of stages, and a sequence of activities. To learn about the building blocks of a playbook and how you can create and manage a playbook, see: - [Understanding the playbook components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/playbook-building-blocks.md) - [Creating and managing Playbooks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/creating-managing-playbooks.md) - **[Building your first playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/getting-started-processes.md)** Learn the basics of designing an automated process for your organization. Get an overview of how Workflow Studio Playbooks work in the ServiceNow AI Platform®. - **[Understanding the playbook components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/playbook-building-blocks.md)** Understand the building blocks of a playbook and how to configure them when you create a playbook. - **[Creating and managing Playbooks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/creating-managing-playbooks.md)** Learn how to create and configure a playbook in Workflow Studio. **Parent Topic:**[Workflow Studio playbooks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/workflow-studio-playbooks-landing.md)
| title | Building Playbooks |
| description | Playbooks are ServiceNow AI Platform representations of cross-enterprise processes for your organization. Create and activate a playbook to run your digitized business process on the ServiceNow AI Platform. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/build-workflows/workflow-studio/building-a-process.html |
| release | australia |
| product | Workflow Studio |
| classification | workflow-studio |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | PlaybooksWorkflow StudioBuild workflows |