Configuring flows

concept australia Updated Sep 10, 2026 3 min read configuring-flow-designer.md
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Configure user access, API access, and properties for Workflow Studio flows.

Activation

Workflow Studio flows, subflows, and actions are ServiceNow AI Platform features that are active by default.

Configuration options

Configuration option Reference
Retain flow execution details Flow execution details retention
Create flow-specific execution settings Flow execution settings
Enable flow reporting Activate flow reporting
View flow and action dashboards FDIH Dashboard
Set flow priority Flow priority
Configuration option Reference
Grant users access to build flows by role User access to Workflow Studio flows
Restrict access to individual flow and action features by custom roles Manage access to Workflow Studio flow features
Filter flow and action content by role Content filtering for Workflow Studio flows
Configuration option Reference
Grant access to flow and action APIs API access to Workflow Studio flows
Create code snippets Create code snippets for flows, subflows, and actions
Create a client callable flow, subflow, or action Create a client callable flow, subflow, or action
Configuration option Reference
Manage cross-scope access to flows and actions Restricted caller access to Workflow Studio flows
Upgrade restricted caller access Upgrade restricted caller access privileges for flows and actions
Configuration option Reference
Update flow diagramming Update to the latest version of Flow Diagramming
Update Workflow Studio and all of its dependencies Update to the latest version of Workflow Studio
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