Field Service Spoke

reference australia Updated Sep 10, 2026 1 min read field-service-actions.md

Provides actions for flow designers to use when creating Field Service Management business processes.

Action	Description
Get Work Order	Retrieve a work order record using the work order number. If multiple records are found, only the first record is returned.
Create Work Order	Create a work order and optionally associate it with a case.
Update Work Order	Update a work order by providing the work order reference and the fields that you want to update.
Get Work Order Task	Retrieve a work order task record using the work order task number. If multiple records are found, only the first record is returned.
Create Work Order Task	Create a work order task and optionally associate it with a work order.
Update Work Order Task	Update a work order task by providing the work order task reference and the fields that you want to update.
Add Work Note to Task	Add a work note to a task or to task extended objects (for example, a work order or work order task).

Parent Topic:Spokes

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---
title: Field Service Spoke
description: Provides actions for flow designers to use when creating Field Service Management business processes.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/build-workflows/workflow-studio/field-service-actions.html
release: australia
product: Workflow Studio
classification: workflow-studio
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Spokes, Flow integrations, Flows, subflows, and actions reference, Flows, subflows, and actions, Workflow Studio, Build workflows]
---

# Field Service Spoke

Provides actions for flow designers to use when creating Field Service Management business processes.

|Action|Description|
|------|-----------|
|Get Work Order|Retrieve a work order record using the work order number. If multiple records are found, only the first record is returned. |
|Create Work Order|Create a work order and optionally associate it with a case. |
|Update Work Order|Update a work order by providing the work order reference and the fields that you want to update. |
|Get Work Order Task|Retrieve a work order task record using the work order task number. If multiple records are found, only the first record is returned.|
|Create Work Order Task|Create a work order task and optionally associate it with a work order. |
|Update Work Order Task|Update a work order task by providing the work order task reference and the fields that you want to update.|
|Add Work Note to Task|Add a work note to a task or to task extended objects \(for example, a work order or work order task\).|

**Parent Topic:**[Spokes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/spokes.md)