Generate a playbook summary

task australia Updated Sep 10, 2026 1 min read generate-playbook-summary.md
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Generate an AI-generated summary of the stages, activities, triggers, and inputs of a playbook from the Workflow Studio canvas.

Before you begin

Verify that the ServiceNow Otto for Creator plugin is installed and the Playbook Summarization skill is turned on. For more information about turning on the AI skills for Playbooks, see Turn on AI skills for Playbooks.

Note: AI skills are available in Admin > AI Admin Hub > AI Skills > Creator.

For information about installing ServiceNow Otto for Creator, see

The playbook must have at least one stage and activity before a summary can be generated.

Role required: pd_author

Procedure

  1. Navigate to All > Process Automation > Workflow Studio.

  2. Open the playbook for which you want to generate the summary.

  3. From the More Actions menu [Omitted image "triggers-more-actions.png"] Alt text:, select Summarize.

    The Playbook Summary pane displays.

  4. On the Playbook Summary panel, select Summarize playbook.

    [Omitted image "playbook-summary-otto.png"] Alt text: Generate a playbook summary from the summarize playbook button.

  5. Select a summary format: Standard, Short, or Elaborate.

    The summary is generated and displayed in the panel. The first paragraph provides a brief overview of the playbook, followed by a description of each stage.

What to do next

After generating a summary, you can perform the following actions:

  • To refine the summary, enter a custom instruction in the AI chat field.
  • To copy the summary to the playbook description field, select Set as description, then select Save and close.
  • To regenerate the summary after playbook changes, select Refresh. If the playbook structure has changed since the last summary was generated, a warning appears prompting you to refresh.

Parent Topic:Playbook summarization

Related topics

Playbook summarization

Keywords ServiceNow OttoAI Agentsgenerative AIagentic AI
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