Send Notification action
Send an email notification to predefined recipients with predefined content. Select or create a Notification [sysevent_email_action] record to configure the email notification.
Roles and availability
Available as a Workflow Studio ServiceNow core action. Users with the flow_designer or admin role can add an action to a flow and define configuration details.
Inputs
-
Record
Data type: Record
Reference to record to send notification [sysevent_email_action] about.
-
Table
Data type: Table Name
Table of the record to send a notification about. This input is automatically populated when you select a record.
-
Notification
Data type: Record
Reference to the Notification [sysevent_email_action] to send. If there is no associated Notification for the type of record you select, you will need to create one from All > System Notification > Email > Notifications.
Outputs
This action has no outputs, although it does send the notification specified by the input values.
General guidelines
Use these general guidelines when using the Send Notification action.
-
Select the Send Notification action to send an email notification
Select this action when you want to send an email notification to predefined recipients containing predefined content. For information about creating an email notification, see .
-
Use a Integration Hub spoke action for other types of notifications
Use an Integration Hub spoke action to send a notification through an external service such as Microsoft Teams. For a list of available integration spokes and their actions, see .
Parent Topic:Workflow Studio actions
---
title: Send Notification action
description: Send an email notification to predefined recipients with predefined content. Select or create a Notification \[sysevent\_email\_action\] record to configure the email notification.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/build-workflows/workflow-studio/send-notification-action.html
release: australia
product: Workflow Studio
classification: workflow-studio
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Actions, Flows, subflows, and actions reference, Flows, subflows, and actions, Workflow Studio, Build workflows]
---
# Send Notification action
Send an email notification to predefined recipients with predefined content. Select or create a Notification \[sysevent\_email\_action\] record to configure the email notification.
## Roles and availability
Available as a Workflow Studio ServiceNow core action. Users with the flow\_designer or admin role can add an action to a flow and define configuration details.
## Inputs
- **Record**
Data type: **Record**
Reference to record to send notification \[sysevent\_email\_action\] about.
- **Table**
Data type: **Table Name**
Table of the record to send a notification about. This input is automatically populated when you select a record.
- **Notification**
Data type: **Record**
Reference to the Notification \[sysevent\_email\_action\] to send. If there is no associated Notification for the type of record you select, you will need to create one from **All** > **System Notification** > **Email** > **Notifications**.
## Outputs
This action has no outputs, although it does send the notification specified by the input values.
## General guidelines
Use these general guidelines when using the Send Notification action.
- **Select the Send Notification action to send an email notification**
Select this action when you want to send an email notification to predefined recipients containing predefined content. For information about creating an email notification, see .
- **Use a Integration Hub spoke action for other types of notifications**
Use an Integration Hub spoke action to send a notification through an external service such as Microsoft Teams. For a list of available integration spokes and their actions, see .
**Parent Topic:**[Workflow Studio actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/flow-actions.md)
| title | Send Notification action |
| description | Send an email notification to predefined recipients with predefined content. Select or create a Notification \[sysevent\_email\_action\] record to configure the email notification. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/build-workflows/workflow-studio/send-notification-action.html |
| release | australia |
| product | Workflow Studio |
| classification | workflow-studio |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ActionsFlowssubflowsand actions referenceFlowssubflowsand actionsWorkflow StudioBuild workflows |