Supported input data types for conversational subflows and actions

reference australia Updated Sep 10, 2026 1 min read supported-input-data-types-for-conversational-subflows-and-actions.md
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Conversational subflows and actions support a limited number of input data types. To be compatible with conversational interfaces, an action or a subflow must only include inputs that use supported data types.

ServiceNow AI Platform data type name Workflow Studio data type label
array.string Array of Strings
boolean True/False
calendar Calendar Date/Time
choice Choice
date Date
datetime Date/Time
document_id Document ID
date_time Date/Time
due_date Due Date
email Email
glide_date Date
glide_time Time
glide_date_time Date/Time
GUID Sys ID (GUID)
html HTML
integer Integer
long Long
longint Long Integer String
reference Reference
schedule_date_time Schedule Date/Time
string String
string_full_utf8 String (Full UTF-8)
table_name Table Name

Parent Topic:Flows, subflows, and actions reference

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