Use enhanced reference record
View and manage records when referring to other records in the current Decision Tables, without switching to another screen.
Before you begin
You should have a label of type reference available in the Input interface.
Role required: admin
About this task
You can view the detailed reference records in your current decision table instance. You can also open these records and make changes.
[Omitted image "reference-record-result.png"] Alt text: Enhanced reference record
Procedure
-
Navigate to All > Process Automation > Workflow Studio.
-
On the homepage, select Decision tables.
-
From the list of decision tables, select any desired decision table.
-
In the Decision table, select the column with the reference type.
-
Select an appropriate condition value.
For example, in the screenshot, the column labeled Incident has the condition set to
isand the value is set asINC0009005.After setting this value, you’ll see an info icon [Omitted image "reference-record-icon.png"] Alt text: reference record info icon in the value field similar to the screenshot.
[Omitted image "reference-record-column.png"] Alt text: reference record column
-
Select the [Omitted image "reference-record-icon.png"] Alt text: reference record info icon icon to view the record details.
Parent Topic:Using decision tables
---
title: Use enhanced reference record
description: View and manage records when referring to other records in the current Decision Tables, without switching to another screen.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/build-workflows/workflow-studio/using-enhanced-reference-record.html
release: australia
product: Workflow Studio
classification: workflow-studio
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Decision tables, Workflow Studio, Build workflows]
---
# Use enhanced reference record
View and manage records when referring to other records in the current Decision Tables, without switching to another screen.
## Before you begin
You should have a label of type reference available in the Input interface.
Role required: admin
## About this task
You can view the detailed reference records in your current decision table instance. You can also open these records and make changes.
\[Omitted image "reference-record-result.png"\] Alt text: Enhanced reference record
## Procedure
1. Navigate to **All** > **Process Automation** > **Workflow Studio**.
2. On the homepage, select **Decision tables**.
3. From the list of decision tables, select any desired decision table.
4. In the **Decision table**, select the column with the reference type.
5. Select an appropriate condition value.
For example, in the screenshot, the column labeled **Incident** has the condition set to `is` and the value is set as `INC0009005`.
After setting this value, you’ll see an info icon \[Omitted image "reference-record-icon.png"\] Alt text: reference record info icon in the value field similar to the screenshot.
\[Omitted image "reference-record-column.png"\] Alt text: reference record column
6. Select the \[Omitted image "reference-record-icon.png"\] Alt text: reference record info icon icon to view the record details.
**Parent Topic:**[Using decision tables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/using-decision-builder.md)
| title | Use enhanced reference record |
| description | View and manage records when referring to other records in the current Decision Tables, without switching to another screen. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/build-workflows/workflow-studio/using-enhanced-reference-record.html |
| release | australia |
| product | Workflow Studio |
| classification | workflow-studio |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | UseDecision tablesWorkflow StudioBuild workflows |