ZIP step

---
title: ZIP step
description: Manage the attachments in a record by performing archive operations such as zip and unzip. You can also view the details of a zipped file.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/build-workflows/workflow-studio/zip-step.html
release: australia
product: Workflow Studio
classification: workflow-studio
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Steps, Flows, subflows, and actions reference, Flows, subflows, and actions, Workflow Studio, Build workflows]
---

# ZIP step

Manage the attachments in a record by performing archive operations such as zip and unzip. You can also view the details of a zipped file.

## Roles and availability

Users with the action\_designer role can create a custom action with one or more action steps.

**Important:** ZIP step is not available in the base system and requires the ServiceNow® Integration Hub subscription. After the required plugin is activated, the step is visible under Integrations.

## Benefits

Use zip operations to achieve the following benefits:

-   Zip the attachments in a record to reduce the file size.
-   Unzip specific attachments from a zipped archive in a record.
-   View the details of the attachments before unzipping a zipped archive.

## Zip operations

Perform the following operations by using the zip step:

-   For information about the zip operation, see [Zip](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/zip-operation.md).
-   For information about the Unzip operation, see [Unzip](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/unzip-operation.md).
-   For more information about viewing the contents of a compressed zip archive, see [Get Zip File Details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/view-zip-details.md).

-   **[Zip operation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/zip-operation.md)**  
Compress one or more record attachments into a single zip archive. You can also manage the contents of a zip archive by removing specific attachments from the zipped file.
-   **[Unzip operation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/unzip-operation.md)**  
Extract one or more compressed attachments from a zip archive. You can extract all the compressed attachments in an archive or choose specific attachments to unzip.
-   **[Get Zip file details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/view-zip-details.md)**  
View the contents of a compressed zip archive.

**Parent Topic:**[Workflow Studio steps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/steps.md)