\(Legacy\) Conversational Analytics dashboard reference

---
title: \(Legacy\) Conversational Analytics dashboard reference
description: Reference topics provide descriptions about the Conversational Analytics dashboard roles and system parameters to configure the dashboard.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/conversational-analytics-dashboard-reference-pae.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Conversational Analytics dashboard, Analyze Virtual Agent performance, \(Legacy\) Virtual Agent for NLU, Conversational Interfaces]
---

# \(Legacy\) Conversational Analytics dashboard reference

Reference topics provide descriptions about the Conversational Analytics dashboard roles and system parameters to configure the dashboard.

Starting with the Brazil release, Conversational Analytics is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

-   **[\(Legacy\) Conversational Analytics dashboard roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/conversational-analytics-dashboard-roles-pae.md)**  
Conversational Analytics dashboard is installed with these roles.
-   **[\(Legacy\) System property configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/config-sys-parameters-pae.md)**  
Use system properties to configure the functionality of the Conversational Analytics dashboard.

**Parent Topic:**[\(Legacy\) Conversational Analytics dashboard in Platform Analytics experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/VA-dashboard-landing-page-pae.md)