Sidebar discussion subject mapping

---
title: Sidebar discussion subject mapping
description: Create a requester mapping to customize what displays in the subject field of a Sidebar conversation. The subject field defaults to the short description.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/sidebar/sidebar-discussion-subject-mapping.html
release: australia
product: Sidebar
classification: sidebar
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Setting up Sidebar, Configuring Sidebar, Sidebar, Conversational Interfaces]
---

# Sidebar discussion subject mapping

Create a requester mapping to customize what displays in the subject field of a Sidebar conversation. The subject field defaults to the short description.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **Conversational Interfaces** > **Settings**.

2.  Select Sidebar.

3.  In the Discussion subject mapping section, select **View settings**.

4.  On the Sidebar Discussion Subject Mapping screen, select **New** to create a new record or select an existing record and fill in the fields:

<table id="table_tnb_j4y_42c"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Active

</td><td>

Activates the requester-mapping record.

</td></tr><tr><td>

Inherit

</td><td>

Extends and applies the feature to the child tables.

</td></tr><tr><td>

Table

</td><td>

Table to which the requester mapping should be applied.

</td></tr><tr><td>

Order

</td><td>

Order of the configuration.

 You can define multiple requester mapping configurations for a single table. The system executes the query in the descending order.

</td></tr><tr><td>

Subject

</td><td>

Subject for a record.

</td></tr><tr><td>

Domain

</td><td>

Domain for the record.

</td></tr></tbody>
</table>