Sidebar

---
title: Sidebar
description: Agents can collaborate with others through Sidebar discussions, either as standalone conversations or linked to a Workspace record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/sidebar/sidebar-landing.html
release: australia
product: Sidebar
classification: sidebar
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Conversational Interfaces]
---

# Sidebar

Agents can collaborate with others through Sidebar discussions, either as standalone conversations or linked to a Workspace record.

\[Omitted video\] Description: Getting started with Sidebar

## Get started

<table id="table_h2y_wyt_nwb" class="nav-card"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn about Sidebar concepts and features.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/sidebar/exploring-sidebar.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Install and configure Sidebar and activate relevant plugins.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/sidebar/configure-sidebar.md)

</td></tr><tr><td>

[Use\[Omitted image "bus-person.svg"\] Alt text:Use Sidebar to help agents have discussions with others to solve issues faster.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/sidebar/using-sidebar.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Get Sidebar details for domain separation.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/sidebar/sidebar-reference.md)

</td></tr></tbody>
</table>## Troubleshoot and get help

-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)