\(Legacy\) Test an Alexa skill on the developer console
Test your Alexa skill using the Alexa simulator and developer account once the installation is complete and the skill is built.
Before you begin
Role required: admin
Note: The Conversational Integration with Alexa application works for guest users. All published Virtual Agent topics (set up topics or topic blocks) are presented even if account linking is not done. For any regular topic, you must specify the Alexa channel in the Additional channel support field of the Topic Properties page. For more information about adding channel support to a Virtual Agent topic, see Deploying Virtual Agent topics in other channels.
Role required: admin
Procedure
-
Log in to the Alexa developer console with your Amazon developer account.
-
Click the Test tab.
-
In the Alexa Simulator, type or speak the invocation name of your skill.
For example,
ask now virtual agent.Alexa responds to the Virtual Agent and returns a greeting message.
Parent Topic:(Legacy) Set up Conversational Integration with Alexa
---
title: \(Legacy\) Test an Alexa skill on the developer console
description: Test your Alexa skill using the Alexa simulator and developer account once the installation is complete and the skill is built.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/test-alexa-skill.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Set up, Configure Conversational Integration with Alexa, Conversational Integration with Alexa, Integrate VA for NLU with voice channels, Virtual Agent channel integrations, \(Legacy\) Virtual Agent for NLU, Conversational Interfaces]
---
# \(Legacy\) Test an Alexa skill on the developer console
Test your Alexa skill using the Alexa simulator and developer account once the installation is complete and the skill is built.
## Before you begin
Role required: admin
**Note:** The Conversational Integration with Alexa application works for guest users. All published Virtual Agent topics \(set up topics or topic blocks\) are presented even if account linking is not done. For any regular topic, you must specify the Alexa channel in the **Additional channel support** field of the Topic Properties page. For more information about adding channel support to a Virtual Agent topic, see [Deploying Virtual Agent topics in other channels](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/va-integrations.md).
Role required: admin
## Procedure
1. Log in to the Alexa developer console with your Amazon developer account.
2. Click the **Test** tab.
3. In the Alexa Simulator, type or speak the invocation name of your skill.
For example, `ask now virtual agent`.
Alexa responds to the Virtual Agent and returns a greeting message.
**Parent Topic:**[\(Legacy\) Set up Conversational Integration with Alexa](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/setup-alexa.md)
| title | \(Legacy\) Test an Alexa skill on the developer console |
| description | Test your Alexa skill using the Alexa simulator and developer account once the installation is complete and the skill is built. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/conversational-interfaces/test-alexa-skill.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Set upConfigure Conversational Integration with AlexaConversational Integration with AlexaIntegrate VA for NLU with voice channelsVirtual Agent channel integrations\(Legacy\) Virtual Agent for NLUConversational Interfaces |