\(Legacy\) Set the date range of the data

task australia Updated Sep 10, 2026 1 min read use-the-dashboad-pae.md

Set the date range using the date picker on the Overview tab to view the data visualizations for the specified date range. The date range set on this tab applies to all the other tabs on the dashboard.

Before you begin

Role required: Chat Analytics Viewer (chat_analytics_viewer)

About this task

Set the date range for the visualizations using the date picker. You can either select from the standard date ranges available or use the custom range option to select start and end dates.

Procedure

Navigate to All > Conversational Interfaces > Analytics.
Use the date picker on the Overview tab to set the date range.
1. Select the date picker. [Omitted image "dashboard-calendar-icon.png"] Alt text: Date picker.
2. Select the start date of the date range.
3. Select the end date of the date range.
  
  The dashboard highlights the selected date range.
  
  [Omitted image "dashboard-calendar-start-drag-pae.png"] Alt text: Calendar showing highlighted start-to-end dates.
4. Select Apply.
The data displayed on the dashboard adjusts according to the new date range.

Parent Topic:(Legacy) Using the Conversational Analytics Dashboard

48 lines · 2.0 KB Wrap lines

---
title: \(Legacy\) Set the date range of the data
description: Set the date range using the date picker on the Overview tab to view the data visualizations for the specified date range. The date range set on this tab applies to all the other tabs on the dashboard.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/use-the-dashboad-pae.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using, Conversational Analytics dashboard, Analyze Virtual Agent performance, \(Legacy\) Virtual Agent for NLU, Conversational Interfaces]
---

# \(Legacy\) Set the date range of the data

Set the date range using the date picker on the Overview tab to view the data visualizations for the specified date range. The date range set on this tab applies to all the other tabs on the dashboard.

## Before you begin

Role required: Chat Analytics Viewer \(chat\_analytics\_viewer\)

## About this task

Set the date range for the visualizations using the date picker. You can either select from the standard date ranges available or use the custom range option to select start and end dates.

## Procedure

1.  Navigate to **All** &gt; **Conversational Interfaces** &gt; **Analytics**.

2.  Use the date picker on the Overview tab to set the date range.

    1.  Select the date picker. \[Omitted image "dashboard-calendar-icon.png"\] Alt text: Date picker.

    2.  Select the start date of the date range.

    3.  Select the end date of the date range.

        The dashboard highlights the selected date range.

        \[Omitted image "dashboard-calendar-start-drag-pae.png"\] Alt text: Calendar showing highlighted start-to-end dates.

    4.  Select **Apply**.

    The data displayed on the dashboard adjusts according to the new date range.


**Parent Topic:**[\(Legacy\) Using the Conversational Analytics Dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/use-the-dashboard-overview-pae.md)