\(Legacy\) Integrating IBM Watson Assistant conversations

---
title: \(Legacy\) Integrating IBM Watson Assistant conversations
description: Use the IBM Watson Assistant topic to enable Virtual Agent to exchange information with conversations that were created in IBM Watson Assistant.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/va-ibm-watson-assistant-config.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Integrate VA for NLU with messaging apps, Virtual Agent channel integrations, \(Legacy\) Virtual Agent for NLU, Conversational Interfaces]
---

# \(Legacy\) Integrating IBM Watson Assistant conversations

Use the IBM Watson Assistant topic to enable Virtual Agent to exchange information with conversations that were created in IBM Watson Assistant.

-   **[\(Legacy\) Integrating Virtual Agent with IBM Watson Assistant](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/configure-watson-assistant-topic.md)**  
Set up the IBM Watson Assistant topic to run dialog skills \(conversations created in IBM Watson Assistant\) in the web-based chat client. This topic returns information exchanged during the Virtual Agent conversation to IBM Watson Assistant.
-   **[\(Legacy\) Integrating Virtual Agent with IBM Watson Assistant for Assistant V2 API](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/configure-watson-assistant-topicV2.md)**  
Configure the IBM Watson Assistant Chat Integration to run a dialog skill \(conversation\) created in IBM Watson Assistant with the Assistant V2 API. The V2 API enables the Virtual Agent chat widget to run a topic that uses Watson Assistant's intent disambiguation feature to improve topic discovery.

**Parent Topic:**[\(Legacy\) Integrating Virtual Agent for NLU with messaging apps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/va-integration-messaging-apps-nlu.md)