\(Legacy\) Topic Properties tab for NLU
Use the Topic Properties tab to identify a topic and how it's used. You can control who uses the topic and what channels it can run in.
If you enable NLU/Keyword in Virtual Agent settings, the topic Properties tab includes fields for identifying the NLU model and intent for the topic.
For more information, see (Legacy) Create a topic form and (Legacy) Creating a Virtual Agent NLU topic.
Topic Properties tab with NLU topic discovery
[Omitted image "topic-properties-nlu.png"] Alt text: The Natural Language Understanding section appears on the topic Properties tab for NLU topics.
|
Field |
Description |
|---|---|
|
Application scope |
Select the application scope where the topic becomes available.Note: The application scope cannot be changed once the topic is created. |
|
Model type |
Type of model for this topic, either LLM or NLU/keyword. The model type is locked when you create the topic.Note: This field is visible only if you installed Now Assist in Virtual Agent. |
|
Type |
Type of topic, including basic topic, topic block, setup topic, and small talk topic. |
|
Internal name |
Internal name for the topic, not seen by customers. |
|
Display name |
Topic name displayed for customers. |
|
Topic description |
Description used to denote what this topic is used for. |
|
NLU model |
NLU model mapped to the topic. |
|
Associated intent |
NLU intent connected to the model and topic. |
|
Enable DialogActs |
Toggle to allow Virtual Agent to react dynamically to user statements. |
|
Confirm modified values with users |
Toggle to allow Virtual Agent to send confirmation messages to users when a value change is detected. |
--- title: \(Legacy\) Topic Properties tab for NLU description: Use the Topic Properties tab to identify a topic and how it's used. You can control who uses the topic and what channels it can run in. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/vad-topic-properties-tab-nlu.html release: australia topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Virtual Agent Designer interface reference, NLU reference, \(Legacy\) Virtual Agent for NLU, Conversational Interfaces] --- # \(Legacy\) Topic Properties tab for NLU Use the **Topic Properties** tab to identify a topic and how it's used. You can control who uses the topic and what channels it can run in. If you enable NLU/Keyword in Virtual Agent settings, the topic **Properties** tab includes fields for identifying the NLU model and intent for the topic. For more information, see [\(Legacy\) Create a topic form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/vad-topic-creation-form-nlu.md) and [\(Legacy\) Creating a Virtual Agent NLU topic](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/create-virtual-agent-topic-nlu.md). ## Topic Properties tab with NLU topic discovery \[Omitted image "topic-properties-nlu.png"\] Alt text: The Natural Language Understanding section appears on the topic Properties tab for NLU topics. <table id="table_ulb_cfg_5cc"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Application scope </td><td> Select the application scope where the topic becomes available.**Note:** The application scope cannot be changed once the topic is created. </td></tr><tr><td> Model type </td><td> Type of model for this topic, either LLM or NLU/keyword. The model type is locked when you create the topic.**Note:** This field is visible only if you installed Now Assist in Virtual Agent. </td></tr><tr><td> Type </td><td> Type of topic, including basic topic, topic block, setup topic, and small talk topic. </td></tr><tr><td> Internal name </td><td> Internal name for the topic, not seen by customers. </td></tr><tr><td> Display name </td><td> Topic name displayed for customers. </td></tr><tr><td> Topic description </td><td> Description used to denote what this topic is used for. </td></tr><tr><td> NLU model </td><td> NLU model mapped to the topic. </td></tr><tr><td> Associated intent </td><td> NLU intent connected to the model and topic. </td></tr><tr><td> Enable DialogActs </td><td> Toggle to allow Virtual Agent to react dynamically to user statements. </td></tr><tr><td> Confirm modified values with users </td><td> Toggle to allow Virtual Agent to send confirmation messages to users when a value change is detected. </td></tr></tbody> </table>**Parent Topic:**[\(Legacy\) Virtual Agent Designer interface reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/vad-reference-nlu.md)
| title | \(Legacy\) Topic Properties tab for NLU |
| description | Use the Topic Properties tab to identify a topic and how it's used. You can control who uses the topic and what channels it can run in. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/conversational-interfaces/vad-topic-properties-tab-nlu.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Virtual Agent Designer interface referenceNLU reference\(Legacy\) Virtual Agent for NLUConversational Interfaces |