Conversational settings for assets in the Asset library

concept australia Updated Sep 10, 2026 1 min read asset-lib-conv-settings.md
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Manage asset settings from the Asset library for individual active assets.

To manage the settings for an asset directly from the Asset library page, select the Show actions for this row icon ([Omitted image "icon-show-actions-for-this-row.png"] Alt text:) and select Conversational settings.

[Omitted image "asset-lib-conv-set-01.png"] Alt text: Conversational settings for an asset in the Asset library.

Use the conversational settings module to edit the settings depending on your asset type. Asset settings vary depending on the asset type. The following table contains the editable settings for each asset type.

Asset type Editable settings
Topics Assistants, Roles, Discoverable (assistants), Visible (assistants)
Subflows Assistants, Roles
Actions Assistants, Roles
Custom skills Assistants, Roles, Discoverable (assistants), Visible (assistants)
AI Agents Assistants, Roles, Discoverable (assistants), Visible (assistants)

[Omitted image "asset-lib-conv-set-02.png"] Alt text: Conversational settings module.

The following fields are available on the Conversational settings module. Depending on the asset type, you can update the various fields.

Field

Description

Name

Name of the asset given when creating or editing the asset.

Asset type

Type of the asset.

Link to asset

Select the link to open the asset.

Description

Description of the asset given when creating or editing the asset.

Availability

Availability settings allow you to select the assistants and roles that can access the asset.- Assistants: Select the assistants that can access the asset. If left empty, the asset can't be used by any assistants.

Note: Inactive assistants can also be selected.

  • Roles: Select the roles end users must have to access the asset. If left empty, then the asset is available to all roles.

Findability

Findability settings determine whether you can invoke or look for the asset from the chat experience.- Discoverable: Select the assistants where the asset is discoverable.

If an asset is selected as Discoverable, it’s invoked when matched with the user's utterance.

  • Visible: Select the assistants where the asset is visible.

If an asset is selected as Visible, it appears whenever the Show me everything option is selected in the conversation.

**Parent Topic:**[Build conversations in the Asset library in Assistant Designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/conversation-designer-virtual-agent.md)
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