Create and integrate a self-configured bot for a single tenant page
Create a self-configured single tenant bot with Microsoft Teams for integration with Virtual Agent.
Before you begin
Role required: virtual_agent_admin or admin and Microsoft Azure admin.
About this task
Creating and integrating a single tenant bot is similar to creating a GCC-H or DoD bot, with minor adjustments.
Procedure
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Follow the instructions in Create a bot in Microsoft Teams for GCC-H or DoD, with the following changes.
-
Follow steps 1 through 4 as normal.
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In step 5, select Single tenant.
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Follow the remaining steps as normal.
-
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Follow the instructions in Integrate your self-configured bot with Microsoft Teams for GCC-H or DoD, with the following changes.
-
Follow steps 1 through 6 as normal.
-
In step 7, select Single tenant, and add your tenant ID, but keep the
.comdomain, for example:https://login.microsoftonline.com/<tenant-id>/oauth2/v2.0/token. -
Follow steps 8 through 10 as normal.
-
Result
Your single-tenant bot is ready for use in Virtual Agent.
Parent Topic:Specialized Virtual Agent integrations for Microsoft Teams
---
title: Create and integrate a self-configured bot for a single tenant page
description: Create a self-configured single tenant bot with Microsoft Teams for integration with Virtual Agent.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/virtual-agent/create-single-tenant-bot-msteams.html
release: australia
product: Virtual Agent
classification: virtual-agent
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Specialized VA integrations for Teams, Integrate VA with Teams, Microsoft Teams, Integrate VA with messaging apps, Conversational Integration apps for Virtual Agent, Conversational Interfaces]
---
# Create and integrate a self-configured bot for a single tenant page
Create a self-configured single tenant bot with Microsoft Teams for integration with Virtual Agent.
## Before you begin
Role required: virtual\_agent\_admin or admin and Microsoft Azure admin.
## About this task
Creating and integrating a single tenant bot is similar to creating a GCC-H or DoD bot, with minor adjustments.
## Procedure
1. Follow the instructions in [Create a bot in Microsoft Teams for GCC-H or DoD](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/create-msteams-bot-gcch.md), with the following changes.
1. Follow steps 1 through 4 as normal.
2. In step 5, select **Single tenant**.
3. Follow the remaining steps as normal.
2. Follow the instructions in [Integrate your self-configured bot with Microsoft Teams for GCC-H or DoD](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/link-msteams-bot-snow.md), with the following changes.
1. Follow steps 1 through 6 as normal.
2. In step 7, select **Single tenant**, and add your tenant ID, but keep the `.com` domain, for example: `https://login.microsoftonline.com/<tenant-id>/oauth2/v2.0/token`.
3. Follow steps 8 through 10 as normal.
## Result
Your single-tenant bot is ready for use in Virtual Agent.
**Parent Topic:**[Specialized Virtual Agent integrations for Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/specialized-va-integs-msteams.md)
| title | Create and integrate a self-configured bot for a single tenant page |
| description | Create a self-configured single tenant bot with Microsoft Teams for integration with Virtual Agent. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/conversational-interfaces/virtual-agent/create-single-tenant-bot-msteams.html |
| release | australia |
| product | Virtual Agent |
| classification | virtual-agent |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Specialized VA integrations for TeamsIntegrate VA with TeamsMicrosoft TeamsIntegrate VA with messaging appsConversational Integration apps for Virtual AgentConversational Interfaces |