Legacy setup and configuration

---
title: Legacy setup and configuration
description: Set up and configure Conversational Integration with Facebook Messenger \(Legacy\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/virtual-agent/legacy-va-fb-messenger-setup.html
release: australia
product: Virtual Agent
classification: virtual-agent
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Facebook Messenger, Integrate VA with messaging apps, Conversational Integration apps for Virtual Agent, Conversational Interfaces]
---

# Legacy setup and configuration

Set up and configure Conversational Integration with Facebook Messenger \(Legacy\).

-   **[\(Legacy\) Set up the Virtual Agent integration with Facebook Messenger](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/setup-virtual-agent-fbmessenger.md)**  
Configure the Virtual Agent integration for Facebook Messenger and associate the app with your instance.
-   **[\(Legacy\) Configure the help link for the Virtual Agent Facebook Messenger integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/create-fb-help-prop.md)**  
Use the **va.messenger.help.url** system property to create the link that opens a web help page when requesters use the **Help** command in the Virtual Agent Facebook Messenger integration.

**Parent Topic:**[Configure Conversational Integration with Facebook Messenger](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/messg-fbm-configure.md)