Remove the self-configured bot integration with Slack

task australia Updated Sep 10, 2026 1 min read remove-slack-self-config-integ.md
Raw file servicenow.com

Remove the self-configured bot integration from your ServiceNow instance to disassociate the Slack app.

Before you begin

Roles required: virtual_agent_admin or admin

Procedure

  1. Navigate to All > Conversational Interfaces > Settings.

  2. In General Settings under Channels and integrations, select View All.

  3. On the Channels and integration page, in the Slack tile, select Manage.

  4. In the Manage Slack Channel page, find the self-configured bot integration to remove from your ServiceNow instance.

  5. Select the manage bot icon [Omitted image "manage-bot-icon.png"], and then select Remove integration.

    [Omitted image "remove-self-bot-integration.png"] Alt text: Remove integration option with self-configured bot.

  6. When prompted to confirm your choice, select Remove.[Omitted image "remove-slack-integ-success.png"] Alt text: Banner message confirming remove self-configured bot integration with Slack.

    The self-configured bot integration with Slack has been removed successfully.

Parent Topic:Integrating a self-configured bot with Slack workspace

Keywords Removeself-configuredbotintegrationSlack
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