Remove Virtual Agent integration with Slack

task australia Updated Sep 10, 2026 1 min read uninstall-virtual-agent-slack.md

Raw file servicenow.com

Remove the Virtual Agent integration from your ServiceNow instance to disassociate the Slack app.

Before you begin

Role required: virtual_agent_admin or admin

Procedure

Navigate to All > Conversational Interfaces > Settings.
In General Settings under Channels and integrations, select View All.
On the Channels and integration page, in the Slack tile, select Manage.
In the Manage Slack channel page, find the Virtual Agent integration to remove from your ServiceNow instance, and then select the manage bot icon [Omitted image "manage-bot-icon.png"].
Select Remove integration.

[Omitted image "remove-snva-integration.png"] Alt text: Remove integration option with Now Virtual Agent.
When prompted to confirm your choice, select Remove.

The Slack app directory displays.
Navigate to the Configuration tab, and then select See All against 1 authorized member.
Select Revoke in the 1 Authorized member pop-up.
Select Revoke in the confirmation message.[Omitted image "revoke-slack-snow-integ.png"] Alt text: Revoke ServiceNow Virtual Agent integration with Slack.

A message displays that says: You have successfully removed an authorization for Now Virtual Agent

Virtual Agent integration with Slack is removed from your ServiceNow instance.

Parent Topic:Integrating Virtual Agent with Slack

Keywords Virtual AgentintegrationSlack

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---
title: Remove Virtual Agent integration with Slack
description: Remove the Virtual Agent integration from your ServiceNow instance to disassociate the Slack app.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/conversational-interfaces/virtual-agent/uninstall-virtual-agent-slack.html
release: australia
product: Virtual Agent
classification: virtual-agent
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Virtual Agent, integration, Slack]
breadcrumb: [Integrate Virtual Agent with Slack, Slack, Integrate VA with messaging apps, Conversational Integration apps for Virtual Agent, Conversational Interfaces]
---

# Remove Virtual Agent integration with Slack

Remove the Virtual Agent integration from your ServiceNow instance to disassociate the Slack app.

## Before you begin

Role required: virtual\_agent\_admin or admin

## Procedure

1. Navigate to **All** &gt; **Conversational Interfaces** &gt; **Settings**.

2. In **General Settings** under **Channels and integrations**, select **View All**.

3. On the Channels and integration page, in the Slack tile, select **Manage**.

4. In the Manage Slack channel page, find the Virtual Agent integration to remove from your ServiceNow instance, and then select the manage bot icon \[Omitted image "manage-bot-icon.png"\].

5. Select **Remove integration**.

\[Omitted image "remove-snva-integration.png"\] Alt text: Remove integration option with Now Virtual Agent.

6. When prompted to confirm your choice, select **Remove**.

The Slack app directory displays.

7. Navigate to the **Configuration** tab, and then select **See All** against **1 authorized member**.

8. Select **Revoke** in the 1 Authorized member pop-up.

9. Select **Revoke** in the confirmation message.\[Omitted image "revoke-slack-snow-integ.png"\] Alt text: Revoke ServiceNow Virtual Agent integration with Slack.

A message displays that says: **You have successfully removed an authorization for Now Virtual Agent**

Virtual Agent integration with Slack is removed from your ServiceNow instance.

**Parent Topic:**[Integrating Virtual Agent with Slack](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/va-integ-slack.md)