Edit permissions for CBS Knowledge Authors

task australia Updated Sep 10, 2026 1 min read cbs-perm-kb-auth.md
Raw file servicenow.com

Edit the Can Contribute user criteria to add knowledge authors and editors in Core Business Suite.

Before you begin

Role required: sn_cbs.admin

About this task

You can perform the same steps to edit knowledge bases under each business unit module.

Procedure

  1. Navigate to Core Business Suite > Configure.

  2. Select Knowledge in Core Business Suite module under the Configuration Console.

  3. In the Manage Permissions section, select the default Can Contribute user criteria.

  4. On the CBS Knowledge Authors form page, fill in the fields and select Save.

    For a description of the form values, see CBS Knowledge Authors form.

Result

The user criteria is updated with the specified knowledge authors and editors.

Parent Topic:Knowledge Base in Core Business Suite

Keywords CBS Knowledge Authorspermissionsuser criteriaCore Business Suite
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