Create New Knowledge Base form
reference australia Updated Sep 10, 2026 1 min read create-kb-ref.md
Describe the fields on the Create New Knowledge Base form to configure knowledge base settings.
| Field | Description |
|---|---|
| Knowledge Base | Name of the knowledge base. |
| Disable commenting | Option to prevent users from adding comments to knowledge articles. |
| Disable suggesting | Option to prevent users from suggesting knowledge articles. |
| Disable category editing | Option to prevent users from editing knowledge article categories. |
| Disable rating | Option to prevent users from rating knowledge articles. |
| Disable mark as helpful | Option to prevent users from marking knowledge articles as helpful. |
| Publish flow | Workflow for publishing knowledge articles. |
| Retire flow | Workflow for retiring knowledge articles. |
| Active | Option to make the knowledge base active. |
| Checklist | Checklist associated with the knowledge base. |
| Description | Brief description of the knowledge base purpose. |
| Set default knowledge field values | Default field values for knowledge articles in this knowledge base. |
| Release version | Version number for the knowledge base release. |
| Attachment | Placeholder to add a the knowledge base file. |
Parent Topic:Core Business Suite reference
Keywords create knowledge base formCore Business Suitefield descriptionsknowledge base configuration
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--- title: Create New Knowledge Base form description: Describe the fields on the Create New Knowledge Base form to configure knowledge base settings. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/core-business-suite/create-kb-ref.html release: australia topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [create knowledge base form, Core Business Suite, field descriptions, knowledge base configuration] breadcrumb: [Reference, Core Business Suite] --- # Create New Knowledge Base form Describe the fields on the Create New Knowledge Base form to configure knowledge base settings. |Field|Description| |-----|-----------| |Knowledge Base|Name of the knowledge base.| |Disable commenting|Option to prevent users from adding comments to knowledge articles.| |Disable suggesting|Option to prevent users from suggesting knowledge articles.| |Disable category editing|Option to prevent users from editing knowledge article categories.| |Disable rating|Option to prevent users from rating knowledge articles.| |Disable mark as helpful|Option to prevent users from marking knowledge articles as helpful.| |Publish flow|Workflow for publishing knowledge articles.| |Retire flow|Workflow for retiring knowledge articles.| |Active|Option to make the knowledge base active.| |Checklist|Checklist associated with the knowledge base.| |Description|Brief description of the knowledge base purpose.| |Set default knowledge field values|Default field values for knowledge articles in this knowledge base.| |Release version|Version number for the knowledge base release.| |Attachment|Placeholder to add a the knowledge base file.| **Parent Topic:**[Core Business Suite reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/cbs-reference-parent.md)
| title | Create New Knowledge Base form |
| description | Describe the fields on the Create New Knowledge Base form to configure knowledge base settings. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/core-business-suite/create-kb-ref.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | create knowledge base formCore Business Suitefield descriptionsknowledge base configuration |
| breadcrumb | ReferenceCore Business Suite |