Edit Knowledge Base form

reference australia Updated Sep 10, 2026 1 min read edit-kb-ref-cbs.md
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Edit any Knowledge Base settings by filling in the form fields to define workflows, ownership, and management. You can apply separate settings for different Knowledge bases across your organization.

Field

Description

Title

Name of the Knowledge Base.

Description

Brief description of the Knowledge Base purpose.

Publish flow

Workflow for publishing knowledge articles.

Retire flow

Workflow for retiring knowledge articles.

Owner

User who owns the Knowledge Base.Note: You can add an owner of the Knowledge Base by adding them to the Owner field beyond the CBS admin.

Managers

Users who can manage the Knowledge Base.Note: You can add additional people who can manage the Knowledge Base by adding them to the Manager field, beyond the CBS admin.

Active

Selected when the Knowledge Base is active.

**Parent Topic:**[Core Business Suite reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/cbs-reference-parent.md)
Keywords edit knowledge base formCore Business Suitefield descriptionsknowledge base configuration
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