Manage ServiceNow Otto panel

---
title: Manage ServiceNow Otto panel
description: Enable the ServiceNow Otto panel to provide generative AI assistance through a conversational interface in ServiceNow Otto for Core Business Suite \(CBS\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/core-business-suite/enable-now-assist-panel.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Core Business Suite]
---

# Manage ServiceNow Otto panel

Enable the ServiceNow Otto panel to provide generative AI assistance through a conversational interface in ServiceNow Otto for Core Business Suite \(CBS\).

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **Admin Center** > **AI Admin Center** > **Admin**.

2.  On the **AI Admin Hub** page, go to **AI Experiences** > **ServiceNow Otto Panel**.

    The ServiceNow Otto panel is turned on by default.

3.  Select **Turn off** to disable it.

4.  In the settings section, select **Visit Assistant Designer**.

5.  On the Visit Assistant Designer page, select **Deactivate** if you want to change the default state.

    The ServiceNow Otto panel is activated by default. For more information, see [ServiceNow Otto panel](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/now-assist-panel-overview.md).


**Parent Topic:**[Configure Core Business Suite](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/configure-cbs.md)