Raise a general supplier request

task australia Updated Sep 10, 2026 1 min read request-slo.md

Raw file servicenow.com

Raise a general request for any common query or issue as a supplier on CBS.

Before you begin

Role required: sn_slm.contact

Note: This role is manually assigned to anyone by the admin who has access to the Supplier Collaboration Portal.

Procedure

Navigate to Supplier Lifecycle Operations > Supplier Collaboration Portal > Raise a request.
In the Categories list, go to General, and select General request.

In the general request form, fill in the fields.

Field	Description
Who is this for?	Drop-down menu to select the name of the requester.
Supplier	Name of the supplier who is raising the request.
What can we help you with?	Field to provide details of the request or the issue.
Add attachments	Option to add an attachment related to the request.

Select Submit.

Parent Topic:Using Core Business Suite

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---
title: Raise a general supplier request
description: Raise a general request for any common query or issue as a supplier on CBS.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/core-business-suite/request-slo.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Core Business Suite]
---

# Raise a general supplier request

Raise a general request for any common query or issue as a supplier on CBS.

## Before you begin

Role required: sn\_slm.contact

**Note:** This role is manually assigned to anyone by the admin who has access to the Supplier Collaboration Portal.

## Procedure

1.  Navigate to **Supplier Lifecycle Operations** &gt; **Supplier Collaboration Portal** &gt; **Raise a request**.

2.  In the Categories list, go to **General**, and select **General request**.

3.  In the general request form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Who is this for?|Drop-down menu to select the name of the requester.|
    |Supplier|Name of the supplier who is raising the request.|
    |What can we help you with?|Field to provide details of the request or the issue.|
    |Add attachments|Option to add an attachment related to the request.|

4.  Select **Submit**.


**Parent Topic:**[Using Core Business Suite](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/core-business-suite/cbs-using-parent.md)