Administer Customer Contracts and Entitlements

concept australia Updated Sep 10, 2026 1 min read administer-pss.md

Set up the Customer Contracts and Entitlements application to enable maintaining service contracts, contract lines, and entitlements.

Task	Description
Add related lists to sold products and install base items	Add related lists to the Sold Product and Install Base Item forms to see the associated contracts, contract line items, and entitlements.
Add a service contract related list	Add related lists to the Account, Consumer, and Household forms to see the associated contracts.

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---
title: Administer Customer Contracts and Entitlements
description: Set up the Customer Contracts and Entitlements application to enable maintaining service contracts, contract lines, and entitlements.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/administer-pss.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Administer, Customer Service Management]
---

# Administer Customer Contracts and Entitlements

Set up the Customer Contracts and Entitlements application to enable maintaining service contracts, contract lines, and entitlements.

|Task|Description|
|----|-----------|
|[Add related lists to sold products and install base items](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/add-lists-sp-ibi.md)|Add related lists to the Sold Product and Install Base Item forms to see the associated contracts, contract line items, and entitlements.|
|[Add a service contract related list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/add-contracts-related-list.md)|Add related lists to the Account, Consumer, and Household forms to see the associated contracts.|