Adding and associating company records with a business organization
Create a company record and associate it to an internal or external organization (formerly internal or external business location).
Important: Some table and field labels have been changed across recent releases. For a mapping of former labels to current labels, see Service Model Foundation renamed Entities.
| Task | Description |
|---|---|
| Add a new company | Create a company record that represents vendors, manufacturers, or customers with whom you do business. |
| Associate company records with a business organization | Associate company records with a business organization to indicate that a business organization is a company. |
Associate company records with a business organization
Associate your company records with a business organization (formerly business location) to enhance service organization data model adoption across different industry verticals.
Before you begin
Add the Company field to an internal or external organization (formerly internal or external business location) form using the form layout. For more information, see Add fields to a form layout in Table Builder.
Important: Some table and field labels have been changed across recent releases. For a mapping of former labels to current labels, see Service Model Foundation renamed Entities.
Role required: admin, user_admin
Procedure
-
Navigate to All > Customer Service > Business Organizations > Internal/External Organizations.
-
Select the internal or external organization from the list that you want to associate a company record to.
-
Select the company record previously created from the Company field.
-
Select and hold (or right-click) in the header and select Save.
Result
The company record is successfully associated with a business organization.
--- title: Adding and associating company records with a business organization description: Create a company record and associate it to an internal or external organization \(formerly internal or external business location\).Associate your company records with a business organization \(formerly business location\) to enhance service organization data model adoption across different industry verticals. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/associate-company-with-bus-loc.html release: australia topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Create a business organization, Configure Service Model Foundation, Data models, Set up your environment, Configure, Customer Service Management] --- # Adding and associating company records with a business organization Create a company record and associate it to an internal or external organization \(formerly internal or external business location\). **Important:** Some table and field labels have been changed across recent releases. For a mapping of former labels to current labels, see [Service Model Foundation renamed Entities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/renamed-entities.md). |Task|Description| |----|-----------| |[Add a new company](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_AddANewCompany.md)|Create a company record that represents vendors, manufacturers, or customers with whom you do business.| |[Associate company records with a business organization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/associate-company-with-bus-loc.md)|Associate company records with a business organization to indicate that a business organization is a company.| ## Associate company records with a business organization Associate your company records with a business organization \(formerly business location\) to enhance service organization data model adoption across different industry verticals. ### Before you begin Add the **Company** field to an internal or external organization \(formerly internal or external business location\) form using the form layout. For more information, see [Add fields to a form layout in Table Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/application-development/add-form-fields.md). **Important:** Some table and field labels have been changed across recent releases. For a mapping of former labels to current labels, see [Service Model Foundation renamed Entities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/renamed-entities.md). Role required: admin, user\_admin ### Procedure 1. Navigate to **All** > **Customer Service** > **Business Organizations** > **Internal/External Organizations**. 2. Select the internal or external organization from the list that you want to associate a company record to. 3. Select the company record previously created from the Company field. 4. Select and hold \(or right-click\) in the header and select **Save**. ### Result The company record is successfully associated with a business organization.
| title | Adding and associating company records with a business organization |
| description | Create a company record and associate it to an internal or external organization \(formerly internal or external business location\).Associate your company records with a business organization \(formerly business location\) to enhance service organization data model adoption across different industry verticals. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/associate-company-with-bus-loc.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create a business organizationConfigure Service Model FoundationData modelsSet up your environmentConfigureCustomer Service Management |