Associate service offerings with sold products

---
title: Associate service offerings with sold products
description: Associate a service offering with a sold product giving customer service agents visibility into sold products and their service offerings.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/asssociate-service-offering-sold-prod.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Sold products, Configure install base, Configure product data, Product data, Set up your environment, Configure, Customer Service Management]
---

# Associate service offerings with sold products

Associate a service offering with a sold product giving customer service agents visibility into sold products and their service offerings.

## Before you begin

Role required: sn\_customerservice\_manager or admin

Ensure that the Customer Service with Service Portfolio Management \(SPM\) plugin \(com.snc.csm\_spm\) is installed.

## Procedure

1.  Navigate to **All** > **Customer Service** > **Products** > **Sold Products**.

2.  Select the desired record where you want to associate service offerings.

3.  In the **Service Offering** field, select an existing service offering.

    **Note:** The **Service Offering** field may not appear by default in the user interface. If this happens, add **Service Offering** field using the form layout.

4.  Select **Update**.


**Related topics**  


[Create a service offering](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/create-or-mod-SPM2-service-offerings.md)