Community access types
Access types are used to control access to a forum or a content type.
Important:
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
You can define the access types for a forum and a content type in a permission. There are four access types available by default.
| Access type | Description |
|---|---|
| Forum Admin | Applies to forums. |
| Forum Moderator | Applies to forums. |
| Content Read | Applies to all content types. |
| Content Write | Applies to all content types. Content Read access is automatically included in Content Write. |
Note: It is not recommended that you create your own access types. Advanced knowledge of Communities architecture and scripting code to support and interpret the new access type is required.
Contact Customer Service and Support for further information.
To see all available access types, navigate to Community > Administration > Access Types.
Parent Topic:Configuring communities
Related topics
Platform Analytics Solutions for Communities
Migrate Social Q&A data to Communities
View community feedback and bookmarks tables
Create a case from a discussion
Community setup guide for admins
Configure community content types
Configure video sources for a community
Forum and user permissions management
Configure the community profile
Create community Terms and Conditions
--- title: Community access types description: Access types are used to control access to a forum or a content type. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/access-types.html release: australia product: Communities classification: communities topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 3 breadcrumb: [Configuring communities, Communities, Customer Service Management] --- # Community access types Access types are used to control access to a forum or a content type. **Important:** Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. You can define the access types for a forum and a content type in a permission. There are four access types available by default. |Access type|Description| |-----------|-----------| |Forum Admin|Applies to forums.| |Forum Moderator|Applies to forums.| |Content Read|Applies to all content types.| |Content Write|Applies to all content types. Content Read access is automatically included in Content Write.| **Note:** It is not recommended that you create your own access types. Advanced knowledge of Communities architecture and scripting code to support and interpret the new access type is required. Contact Customer Service and Support for further information. To see all available access types, navigate to **Community** > **Administration** > **Access Types**. **Parent Topic:**[Configuring communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/configure-communities.md) **Related topics** [Community content types]() [Community feedback types]() [Platform Analytics Solutions for Communities]() [Migrate Social Q&A data to Communities]() [View community logs]() [View community feedback and bookmarks tables]() [Create a case from a discussion]() [Enable knowledge harvesting]() [Activate Communities plugins]() [Community setup guide for admins]() [Configure community content types]() [Configure video sources for a community]() [Configure community forums]() [Forum and user permissions management]() [Configure the community profile]() [Create community Terms and Conditions]() [Enable users to self-register to a community]() [Moderate a community]() [Administer gamification]() [Community Service Portal]()
| title | Community access types |
| description | Access types are used to control access to a forum or a content type. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/communities/access-types.html |
| release | australia |
| product | Communities |
| classification | communities |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Configuring communitiesCommunitiesCustomer Service Management |