Approve forum memberships

task australia Updated Sep 10, 2026 1 min read approve-forum-memberships.md
Raw file servicenow.com

Manage forum membership approvals when registered community users request membership to a forum.

Before you begin

Role required: sn_communities.admin or sn_communities.forum_admin

Important:

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

About this task

There are two ways of approving forum memberships.

Procedure

  1. Perform one of the following actions.

    • Navigate to Community > Forums.
      1. Choose a forum from the list that has been configured for membership.
      2. Click the Membership Approvals related list.
    • Navigate to Self-Service > My Approvals.
  2. Accept or reject the membership requests.

    Only one approval is required for each task.

    Once the task has been approved or rejected, an email notification is sent to the user.

Parent Topic:Configure community forums

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