Community subscriptions

concept australia Updated Sep 10, 2026 3 min read c_communities-subscriptions.md
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Using subscriptions, you can choose specific areas of interest. Your activity feed and notifications are personalized according to your subscriptions.

Important:

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

Subscription type

Description/Features

Subscription

  • Subscribe or unsubscribe to forums, topics, and community content (questions, answers, blogs, and video).
  • Auto-subscribe: Whenever you post content, you are automatically subscribed to the content itself. You are also automatically subscribed when you post a reply or a comment.

Activity feed

Displays activities based on your subscriptions with the most recent at the top.

Notification settings

  • Manage your subscriptions using Notification Settings.
  • For each of your subscriptions, set email notifications using Notification Preferences.
- **[Subscribe to content](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/subscribe.md)** Subscribe to forums, topics, questions, blogs, and videos. You are automatically subscribed to content that you create. - **[Set notification preferences](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/manage-subscriptions.md)** Set notification preferences to receive updates via email on the content that you are following.

Parent Topic:Using communities

Related topics

Community homepage features for logged in users

Navigating the activity feed

Navigating the forum homepage

Community homepage features for non-logged in users

Self-register to a community

Search the community

Use a community profile

Request membership to a forum

Accept an invitation to join a forum

Post and respond to content in the community

Report inappropriate community content

Add featured content in a community

Email a community user

View a list of questions and create a case

Gamification

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