Comment on a blog or a video in the community

---
title: Comment on a blog or a video in the community
description: Comment on a blog or a video or comment on another comment.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/comment-blog.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Post and respond to content in the community, Using communities, Communities, Customer Service Management]
---

# Comment on a blog or a video in the community

Comment on a blog or a video or comment on another comment.

## Before you begin

You can only comment in a forum or sub forum if you have been assigned the correct permissions in the parent forum.

Role required: sn\_communities.community\_user

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## About this task

If you create a comment, you can edit or delete it. If you created the blog or video and add a comment, your comments are labeled **Author**

.

## Procedure

1.  To find the blog or video entry to comment on, use the search field or navigation.

2.  Click **Comment**, and enter your answer.

3.  You can add attachments to your post.

    1.  Click **Add Attachments**.

    2.  Drag your file into the **Add Attachments** box or **Click to Upload**.

    3.  Click **Add**.

        Your attachment is added and displayed in your post. If a user attaches a file to your comment, you receive an email notification.

        **Note:**

        -   You can add up to three attachments per post.
        -   The maximum file size per attachment is 2 MB.
        -   Your system administrator may have set a limit on the total number of attachments allowed across the community.
        -   File types supported are PPT, PPTX, XLS, XLSX, DOC, DOCX, TXT, PDF, PNG, BMP, JPG, JPEG, GIF, ZIP.
        -   If the attachment size is large or you have a slow connection, a progress indicator is displayed.
        -   If antivirus protection is enabled, all attachments are automatically scanned for viruses once the reply is posted.
4.  Click **Comment**.

    The comment is added below the blog or video entry and any other comments. The answer is available to users in this forum.

    Community users who are subscribed to the forum receive a notification that content has been posted. Activity and content feeds are updated accordingly.

    **Note:** If you are a user whose content is due to be moderated, the content is not posted until approved by a community moderator.

    If you have added attachments to your comment and your community administrator has enabled antivirus protection, a scan automatically runs in the background.

    -   If the scan is successful, the attachments are available to download.
    -   If the scan is in process or unsuccessful, the file is unavailable for download.
    -   Comment authors and community administrators receive a notification that an attachment is infected.
    -   Click **Edit** to remove the infected file and upload the attachment again. You cannot add any more attachments until the infected file is removed.

**Parent Topic:**[Post and respond to content in the community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/post-respond-content.md)