Communities references
concept australia Updated Sep 10, 2026 1 min read communitie-references.md
Reference topics provide additional information about communities.
Important:
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
- Quick start tests for Communities
Validate that Communities still work after you make any configuration change, such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data. - Properties installed with Communities
Community administrators can use properties to configure Communities behavior. - Communities roles
Ensure that users can perform all necessary actions by assigning roles. - Forum form fields
Set fields on the form to create new forum or sub forum. - Video Configurations form fields
Set fields on the form to configure video sources. - Topic form fields
Set fields on the form to create a new topic.
Parent Topic:Communities
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--- title: Communities references description: Reference topics provide additional information about communities. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/communitie-references.html release: australia product: Communities classification: communities topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Communities, Customer Service Management] --- # Communities references Reference topics provide additional information about communities. **Important:** Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. - **[Quick start tests for Communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/quick-start-tests-communities.md)** Validate that Communities still work after you make any configuration change, such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data. - **[Properties installed with Communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/communities-properties.md)** Community administrators can use properties to configure Communities behavior. - **[Communities roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/communities-roles.md)** Ensure that users can perform all necessary actions by assigning roles. - **[Forum form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/forum-form-fields.md)** Set fields on the form to create new forum or sub forum. - **[Video Configurations form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/video-configurations-form-fields.md)** Set fields on the form to configure video sources. - **[Topic form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/topic-form-fields.md)** Set fields on the form to create a new topic. **Parent Topic:**[Communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/servicenow-communities.md)
| title | Communities references |
| description | Reference topics provide additional information about communities. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/communities/communitie-references.html |
| release | australia |
| product | Communities |
| classification | communities |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | CommunitiesCustomer Service Management |