Use a community profile

---
title: Use a community profile
description: The community profile displays an overview of a user's personal information as well as their contributions, network, achievements, expertise, and events they are attending. You can view and edit your own profile. You can also view another user's profile and perform actions, such as following them or reporting inappropriate content.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/community-profile.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Using communities, Communities, Customer Service Management]
---

# Use a community profile

The community profile displays an overview of a user's personal information as well as their contributions, network, achievements, expertise, and events they are attending. You can view and edit your own profile. You can also view another user's profile and perform actions, such as following them or reporting inappropriate content.

## Before you begin

Role required: sn\_communities.community\_user

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Procedure

1.  Perform one or more of the following tasks from the community profile.


-   **[Manage your community profile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/view-user-profile.md)**  
View and edit your own community profile, which displays your contributions, network, achievements, expertise, and events you are attending.
-   **[View another user's community profile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/view-other-user-community-profile.md)**  
View another user's community profile to see their contributions, network, expertise, and so on. You can also manage your network by following and unfollowing other community users.
-   **[Follow a community user](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/follow-user.md)**  
Manage your network by following other community users and tracking their activity in the community.
-   **[Edit your community profile photo and personal information](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/customize-your-profile.md)**  
Change your community profile photo and edit your personal information.
-   **[Edit your community profile display settings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/manage-your-display-settings.md)**  
Edit your display settings to determine who can view each profile section.
-   **[Report a community profile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/report-user-profile.md)**  
Report a community profile to alert community moderators that there is offensive or inaccurate information in the profile.

**Parent Topic:**[Using communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/using-communities.md)

**Related topics**  


[Community homepage features for logged in users]()

[Navigating the activity feed]()

[Navigating the forum homepage]()

[Community homepage features for non-logged in users]()

[Self-register to a community]()

[Search the community]()

[Community subscriptions]()

[Request membership to a forum]()

[Accept an invitation to join a forum]()

[Post and respond to content in the community]()

[Report inappropriate community content]()

[Add featured content in a community]()

[Email a community user]()

[View a list of questions and create a case]()

[Gamification]()