Configure the community profile

---
title: Configure the community profile
description: Set up the community profile by configuring profile fields and deciding which fields to display in the personal information section of the community profile.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/configure-community-profile.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Configuring communities, Communities, Customer Service Management]
---

# Configure the community profile

Set up the community profile by configuring profile fields and deciding which fields to display in the personal information section of the community profile.

## Before you begin

Role required: sn\_communities.admin

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Procedure

1.  Configure one or more of the following for the community profile.


-   **[Create a persona for the community profile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/create-new-persona.md)**  
Create a persona and associate it to a role to manage which data users can modify.
-   **[Create a community profile field](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/create-profile-field.md)**  
Create a field to display on the community profile.
-   **[Configure persona field mapping for the community profile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/configure-persona-field-mapping.md)**  
Configure which fields appear in the community profile and manage the settings associated with those fields.

**Parent Topic:**[Configuring communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/configure-communities.md)

**Related topics**  


[Community content types]()

[Community feedback types]()

[Community access types]()

[Platform Analytics Solutions for Communities]()

[Migrate Social Q&A data to Communities]()

[View community logs]()

[View community feedback and bookmarks tables]()

[Create a case from a discussion]()

[Enable knowledge harvesting]()

[Activate Communities plugins]()

[Community setup guide for admins]()

[Configure community content types]()

[Configure video sources for a community]()

[Configure community forums]()

[Forum and user permissions management]()

[Create community Terms and Conditions]()

[Enable users to self-register to a community]()

[Moderate a community]()

[Administer gamification]()

[Community Service Portal]()