Configure persona field mapping for the community profile
Configure which fields appear in the community profile and manage the settings associated with those fields.
Before you begin
Role required: sn_communities.admin
Important:
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
Procedure
-
Navigate to All > Community > User Profile > Persona Field Mapping.
-
Click Newand then complete the Persona Field Mapping form.
|
Field |
Description |
|---|---|
|
Persona |
Name of the persona. |
|
Source Value Table |
Source table of the field to be added to the persona. Any table that is used as the Source Value Table should have a reference to the sys_user table. |
|
Source User Field |
Field from the source value table. |
|
Privacy Read Only |
Select the check box to allow the community user to change the display settings for this field in their community profile. |
|
Profile Field |
Display name of the community profile field. |
|
Source Value Field |
Name of the field from the source table. |
|
Read Only |
Select the check box to not allow the community user to edit the value of this field. |
|
Privacy Default |
Privacy default setting for the field. It shows the field for the selected group of users.The available options are:
|
Parent Topic:Configure the community profile
--- title: Configure persona field mapping for the community profile description: Configure which fields appear in the community profile and manage the settings associated with those fields. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/configure-persona-field-mapping.html release: australia product: Communities classification: communities topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure the community profile, Configuring communities, Communities, Customer Service Management] --- # Configure persona field mapping for the community profile Configure which fields appear in the community profile and manage the settings associated with those fields. ## Before you begin Role required: sn\_communities.admin **Important:** Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. ## Procedure 1. Navigate to **All** > **Community** > **User Profile** > **Persona Field Mapping**. 2. Click **New**and then complete the Persona Field Mapping form. <table id="table_lfn_yxr_d1b"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Persona </td><td> Name of the persona. </td></tr><tr><td> Source Value Table </td><td> Source table of the field to be added to the persona. Any table that is used as the **Source Value Table** should have a reference to the sys\_user table. </td></tr><tr><td> Source User Field </td><td> Field from the source value table. </td></tr><tr><td> Privacy Read Only </td><td> Select the check box to allow the community user to change the display settings for this field in their community profile. </td></tr><tr><td> Profile Field </td><td> Display name of the community profile field. </td></tr><tr><td> Source Value Field </td><td> Name of the field from the source table. </td></tr><tr><td> Read Only </td><td> Select the check box to not allow the community user to edit the value of this field. </td></tr><tr><td> Privacy Default </td><td> Privacy default setting for the field. It shows the field for the selected group of users.The available options are: - Everyone - Everyone after logging in - Only me - Followers </td></tr></tbody> </table>3. Click **Submit**. **Parent Topic:**[Configure the community profile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/configure-community-profile.md)
| title | Configure persona field mapping for the community profile |
| description | Configure which fields appear in the community profile and manage the settings associated with those fields. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/communities/configure-persona-field-mapping.html |
| release | australia |
| product | Communities |
| classification | communities |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure the community profileConfiguring communitiesCommunitiesCustomer Service Management |