Post a community event
You can create a community event that other community users, colleagues, or experts can register for and attend.
Before you begin
You must have permission to create events (Event Write and Comment Write) and be a member of the forum to create the event in. The Event content type must be active in the forum for the event.
Role required: sn_communities.community_user
Important:
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
Procedure
- While in a forum, click Post > Event and then fill in the form.
|
Field |
Description |
|---|---|
|
Event title |
A title for your event. |
|
Forum |
Read-only. The forum is automatically entered in this field. |
|
Topic(s) optional |
A topic to add the event to.Note: You can add as many topics as needed. To remove a topic, click the x. |
|
Set guest limit / Total allowed |
Select the check box to specify the maximum number of guests that can attend in the Total allowed field. When the number of guests reaches to the limit, additional users are added to the wait list. |
|
Display guest list to the public |
Select the check box to enable forum members to view the guest list for the event. |
|
This is an online event |
For an online event, click the check box. |
|
Name of location |
For an online event, the text specified in the Name of Location appears as a label with a hyperlink to the specified Web URL. For example, enter the text as 'Click Here to Join the meeting' to facilitate your subscribers to join the meeting. For an offline event, enter the Name of location, Address, City,State, Zip/Postal Code, and Country to mention the venue. |
|
Web URL |
Enter the Web URL of an online event for your subscribers to click and join. |
|
Date and time |
The date and time of the event. Date must be in the future. Note: If you change the Duration, the End Time is auto-updated. Click Change time zone to set the time zone for the event. Default: Your local time zone. The time zone changes according to the time zone of the user viewing the event. |
|
Duration |
The duration of the event. Note: If you change the End Time, the Duration is auto-updated. By default, the duration is 30 minutes |
|
Send reminder to guests one day before the event |
Select the check box to send an email reminder one day before the event to all users that responded Attend. |
|
Description |
The description of the event.To insert an image, click the Insert Image button ([Omitted image "insert-image-button.png"] Alt text: Insert image), navigate to the .png or .jpg file, and then click Open. To insert a video, click the Insert Video button ([Omitted image "insert-video-button.png"] Alt text: Insert video), enter the video URL, and then click Upload. |
|
Add attachments |
Click Add attachments and drag the file into the Attach Document box or click the box and then navigate to the file. - You can add up to three attachments.
When you click Add, your attachments are added and displayed in the event. If a user attaches a file to your event, you receive an email notification. |
|
Schedule Publish |
Click the check box to publish an event on a specified date. Select the date and time of the event. By default, the schedule time zone is same as event time zone. The scheduled event is only visible for author and administrator until it is published.Note: For an event that has approval workflow, the event state changes to "Ready to publish" when it is approved before the scheduled time. If an event is approved after the scheduled time, the state changes to "Published". You cannot schedule a published event. |
|
To |
Do this |
|---|---|
|
Save as Draft |
Click Save as Draft to save the event as a draft on your profile page under Content > Drafts. Note: Community and forum admins can edit and publish drafts. If a community or forum admin edits, deletes, or publishes the draft, you receive an email notification. From your profile page, you have the following options.1. Click Edit to review the event before publishing. 2. - Click the corresponding ellipsis [Omitted image "moreoptions-icon.png"] Alt text: More Options. icon and then click Publish.
|
|
Schedule |
Click Schedule to publish an event on the specified date. Note: This option appears for an event for which Schedule Publish option is selected. |
|
Publish |
Click Publish to publish the event directly. As an author, you can edit or delete the event.Community users who are subscribed to the forum receive a notification that content has been posted. Activity and content feeds are updated accordingly. Note: If you are a user whose content is due to be moderated, the content is not posted until approved by a community moderator. |
Related topics
--- title: Post a community event description: You can create a community event that other community users, colleagues, or experts can register for and attend. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/create-event.html release: australia product: Communities classification: communities topic_type: task last_updated: "2026-09-10" reading_time_minutes: 4 breadcrumb: [Community events, Post and respond to content in the community, Using communities, Communities, Customer Service Management] --- # Post a community event You can create a community event that other community users, colleagues, or experts can register for and attend. ## Before you begin You must have permission to create events \(**Event Write and Comment Write**\) and be a member of the forum to create the event in. The **Event** content type must be active in the forum for the event. Role required: sn\_communities.community\_user **Important:** Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. ## Procedure 1. While in a forum, click **Post** > **Event** and then fill in the form. <table id="table_mst_3rh_x1b"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Event title </td><td> A title for your event. </td></tr><tr><td> Forum </td><td> Read-only. The forum is automatically entered in this field. </td></tr><tr><td> Topic\(s\) optional </td><td> A topic to add the event to.**Note:** You can add as many topics as needed. To remove a topic, click the **x**. </td></tr><tr><td> Set guest limit / Total allowed </td><td> Select the check box to specify the maximum number of guests that can attend in the **Total allowed** field. When the number of guests reaches to the limit, additional users are added to the wait list. </td></tr><tr><td> Display guest list to the public </td><td> Select the check box to enable forum members to view the guest list for the event. </td></tr><tr><td> This is an online event </td><td> For an online event, click the check box. </td></tr><tr><td> Name of location </td><td> For an online event, the text specified in the **Name of Location** appears as a label with a hyperlink to the specified **Web URL**. For example, enter the text as 'Click Here to Join the meeting' to facilitate your subscribers to join the meeting. For an offline event, enter the **Name of location**, **Address**, **City**,**State**, **Zip/Postal Code**, and **Country** to mention the venue. </td></tr><tr><td> Web URL </td><td> Enter the Web URL of an online event for your subscribers to click and join. </td></tr><tr><td> Date and time </td><td> The date and time of the event. **Date** must be in the future. **Note:** If you change the **Duration**, the **End Time** is auto-updated. Click **Change time zone** to set the time zone for the event. Default: Your local time zone. The time zone changes according to the time zone of the user viewing the event. </td></tr><tr><td> Duration </td><td> The duration of the event. **Note:** If you change the **End Time**, the **Duration** is auto-updated. By default, the duration is 30 minutes </td></tr><tr><td> Send reminder to guests one day before the event </td><td> Select the check box to send an email reminder one day before the event to all users that responded **Attend**. </td></tr><tr><td> Description </td><td> The description of the event.To insert an image, click the **Insert Image** button \(\[Omitted image "insert-image-button.png"\] Alt text: Insert image\), navigate to the .png or .jpg file, and then click **Open**. To insert a video, click the **Insert Video** button \(\[Omitted image "insert-video-button.png"\] Alt text: Insert video\), enter the video URL, and then click **Upload**. </td></tr><tr><td> Add attachments </td><td> Click **Add attachments** and drag the file into the **Attach Document** box or click the box and then navigate to the file. - You can add up to three attachments. - File types supported are PPT, PPTX, XLS, XLSX, DOC, DOCX, TXT, PDF, PNG, BMP, JPG, JPEG, GIF, ZIP. - Maximum file size is 2 MB. - Click the X icon to delete an attached file. **Note:** Your system administrator may have set a limit on the total number of attachments allowed across the community. When you click **Add**, your attachments are added and displayed in the event. If a user attaches a file to your event, you receive an email notification. </td></tr><tr><td> Schedule Publish </td><td> Click the check box to publish an event on a specified date. Select the date and time of the event. By default, the schedule time zone is same as event time zone. The scheduled event is only visible for author and administrator until it is published.**Note:** For an event that has approval workflow, the event state changes to "Ready to publish" when it is approved before the scheduled time. If an event is approved after the scheduled time, the state changes to "Published". You cannot schedule a published event. </td></tr></tbody> </table>2. Perform one of the following actions. <table id="choicetable_zfq_bvh_x1b"><thead><tr><th align="left" id="d228192e387"> To </th><th align="left" id="d228192e390"> Do this </th></tr></thead><tbody><tr><td id="d228192e396"> **Save as Draft** </td><td> Click **Save as Draft** to save the event as a draft on your profile page under **Content** > **Drafts**. **Note:** Community and forum admins can edit and publish drafts. If a community or forum admin edits, deletes, or publishes the draft, you receive an email notification. From your profile page, you have the following options.1. Click **Edit** to review the event before publishing. 2. - Click the corresponding ellipsis \[Omitted image "moreoptions-icon.png"\] Alt text: More Options. icon and then click **Publish**. - Click the corresponding ellipsis \[Omitted image "moreoptions-icon.png"\] Alt text: More Options. icon and then click **Delete**. </td></tr><tr><td id="d228192e457"> **Schedule** </td><td> Click **Schedule** to publish an event on the specified date. **Note:** This option appears for an event for which **Schedule Publish** option is selected. </td></tr><tr><td id="d228192e475"> **Publish** </td><td> Click **Publish** to publish the event directly. As an author, you can edit or delete the event.Community users who are subscribed to the forum receive a notification that content has been posted. Activity and content feeds are updated accordingly. **Note:** If you are a user whose content is due to be moderated, the content is not posted until approved by a community moderator. </td></tr></tbody> </table> **Parent Topic:**[Community events](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/community-events.md) **Related topics** [Edit an event](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/edit-event.md) [Disable comments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/disable-comments.md)
| title | Post a community event |
| description | You can create a community event that other community users, colleagues, or experts can register for and attend. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/communities/create-event.html |
| release | australia |
| product | Communities |
| classification | communities |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 4 |
| breadcrumb | Community eventsPost and respond to content in the communityUsing communitiesCommunitiesCustomer Service Management |