Create community Terms and Conditions

---
title: Create community Terms and Conditions
description: Community members must follow the community rules of conduct. Create community Terms and Conditions and them share to build a successful community. Every community user must review and accept the Terms and Conditions before contributing to a community.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/create-terms-conditions.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 4
breadcrumb: [Configuring communities, Communities, Customer Service Management]
---

# Create community Terms and Conditions

Community members must follow the community rules of conduct. Create community Terms and Conditions and them share to build a successful community. Every community user must review and accept the Terms and Conditions before contributing to a community.

## Before you begin

Role required: sn\_communities.admin

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## About this task

The Communities application includes preconfigured Terms and Conditions that you can modify according to your needs.

You can disable Terms and Conditions using the **sn\_communities.disable\_terms\_conditions\_role** property. The community profile isn't created.

## Procedure

1.  Navigate to **All** > **Community** > **Administration** > **Communities Terms and Conditions**, click **New**, and then fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Number|An automatically generated number for your Terms and Conditions. If required, you can change the number.|
    |Short Description|A short description for your Terms and Conditions.|
    |Content|The content of your Terms and Conditions.|

2.  Complete one of the following actions to save the Terms and Conditions.

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To

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Do this

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**Submit**

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Click **Submit** to save your Terms and Conditions.

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**Activate**

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1.  Click **Activate**. Your Terms and Conditions are activated and any existing Terms and Conditions are deactivated.
2.  Select the check box on the warning message if you want all community users who log on to accept to the new Terms and Conditions. The check box is selected by default.
3.  Deselect the check box if you want users to accept the new Terms and Conditions at a later point in time. You can then select your Terms and Conditions and click **Prompt users to review and accept**.
4.  Click **OK**.


</td></tr></tbody>
</table>    You can view which community users have accepted the Terms and Conditions and when. Navigate to **Community** &gt; **User Profile** &gt; **Community Profiles**. View or add, if necessary, the **Accepted TC**, **Accepted TC Date**, and **Accepted TC Number** fields.


**Parent Topic:**[Configuring communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/configure-communities.md)

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