Create a topic

---
title: Create a topic
description: Create a topic for users to create and share content.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/create-topic.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure community forums, Configuring communities, Communities, Customer Service Management]
---

# Create a topic

Create a topic for users to create and share content.

## Before you begin

Role required: sn\_communities.admin

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Procedure

1.  Navigate to **All** > **Community** > **Administration** > **Topics**.

2.  Click **New**.

3.  On the form, fill in the fields.

    For field description, see [Topic form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/topic-form-fields.md).

4.  Click **Submit**.

    The topic is created and added to the list of topics.


## What to do next

Add a topic to a forum. For details, see [Add a topic to a forum](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/add-topic-to-forum.md).

**Parent Topic:**[Configure community forums](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/configure-forums-topics.md)