Disable topics in a community

task australia Updated Sep 10, 2026 1 min read disable-topics.md
Raw file servicenow.com

Disable the topics feature so that no topic information is visible in your community.

Before you begin

Role required: sn_communities.admin

Important:

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

About this task

The administrator can change the sn_communities.enable_topics property so that all topic information is hidden in the community. The data is not deleted.

Procedure

  1. Enter sys_properties.list in the filter navigator and search for the sn_communities.enable_topics property.

  2. In the Value field, enterfalse.

  3. Click Update.

    • No topic information is displayed in the Activity Feed or Notifications and Subscriptions.
    • No topic information is displayed on the Forums or Topics landing pages.
    • No topic information is displayed on Gamification pages and widgets.
    • Topic fields do not appear when creating, editing, or viewing content.
    • Topics do not appear in the search results page.

Parent Topic:Configure community forums

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