Edit an event
Edit the details of past and upcoming events. By editing a past event, you can attach a document or share the meeting recording link with your event subscribers.
Before you begin
Role required: sn_communities.community_user, sn_communities.moderation_admin, sn_communities.community_moderator, sn_communities.forum_moderator, or sn_communities.forum_admin
Important:
Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
Procedure
-
Search for an event that you want to modify.
-
Click the More Options icon ([Omitted image "moreoptions-icon.png"] Alt text: More Options.) and then click Edit.
-
On the form, edit the fields as required.
|
Field |
Description |
Subscriber receives an email notification |
|---|---|---|
|
Event title |
Title for past and upcoming events. |
Yes |
|
Forum |
Forum name in which the event is posted. You cannot modify the forum. |
NA |
|
Topic(s) |
Topics that are associated with the event. Add or modify topics as needed. To remove a topic, click x. |
No |
|
Set guest limit |
Option to increase the guest limit to confirm the participants on the waiting list for an upcoming event. You cannot modify the guest limit for a past event. |
Yes - for a confirmed participant |
|
Display guest list to users |
Option to enable or disable the display of the guest list of an upcoming event for forum members. |
No |
|
This is an online event |
Option to change the event type to online or offline for an upcoming event. You cannot change a past event. |
Yes |
|
Name of location |
Name of the location for past and upcoming events. - For an online event, the text specified in the Name of Location field appears as a label with a hyperlink to the specified Web URL. For example, to share the meeting recording link of a past event, change the text to
|
Yes |
|
Web URL |
Web URL for past and upcoming events. - For a past event, enter the Web URL of the meeting recording to share the link with your subscribers.
|
Yes |
|
Date and time |
Date and time for an event. You can change the date and time to a future date for past and upcoming events. When you change the date of a past event to a future date, the past event becomes an upcoming event. You can edit all other details as applicable for an upcoming event. Click Change time zone to set the time zone for the event. The default is your local time zone. The time zone changes according to the time zone of the user viewing the event. Note: If you change the Duration field, the End Time field is auto-updated. |
Yes |
|
Duration |
Duration of the event. Note: If you change the End Time, the Duration is auto-updated. By default, the duration is 30 minutes. |
Yes |
|
Send reminder to guests one day before the event |
Option to send an email reminder one day before the event to all users that responded Attend. This check box only appears for upcoming events and not for past events. |
No |
|
Description |
Description for past and upcoming events. You can insert an image or a video as required. |
Yes |
|
Add attachments |
Attachments for past and upcoming events. Edit an attachment if required. |
Yes |
|
Schedule Publish |
Option to publish an event. This check box appears only for a scheduled event and not for a published event.- To reschedule, change the scheduled date and time as required. By default, the schedule time zone is the same as the event time zone. Selecting this check box publishes an event directly at the scheduled date and time.
|
No |
|
To |
Do this |
|---|---|
|
Save |
To save the details, click Save. |
|
Schedule |
To publish an event on the specified date, click Schedule. Note: This option appears for a draft event that theSchedule Publish check box is selected for. |
|
Publish |
To publish an event draft, click Publish. As an author, you can edit or delete the event. Note: If you're a user whose content is due to be moderated, the content is not posted until it's approved by a community moderator. For an event that has approval workflow, the event state is Review. Other users cannot view the event until it's approved. |
Related topics
--- title: Edit an event description: Edit the details of past and upcoming events. By editing a past event, you can attach a document or share the meeting recording link with your event subscribers. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/edit-event.html release: australia product: Communities classification: communities topic_type: task last_updated: "2026-09-10" reading_time_minutes: 4 breadcrumb: [Community events, Post and respond to content in the community, Using communities, Communities, Customer Service Management] --- # Edit an event Edit the details of past and upcoming events. By editing a past event, you can attach a document or share the meeting recording link with your event subscribers. ## Before you begin Role required: sn\_communities.community\_user, sn\_communities.moderation\_admin, sn\_communities.community\_moderator, sn\_communities.forum\_moderator, or sn\_communities.forum\_admin **Important:** Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. ## Procedure 1. Search for an event that you want to modify. 2. Click the More Options icon \(\[Omitted image "moreoptions-icon.png"\] Alt text: More Options.\) and then click **Edit**. 3. On the form, edit the fields as required. <table id="table_mst_3rh_x1b"><thead><tr><th> Field </th><th> Description </th><th> Subscriber receives an email notification </th></tr></thead><tbody><tr><td> Event title </td><td> Title for past and upcoming events. </td><td> Yes </td></tr><tr><td> Forum </td><td> Forum name in which the event is posted. You cannot modify the forum. </td><td> NA </td></tr><tr><td> Topic\(s\) </td><td> Topics that are associated with the event. Add or modify topics as needed. To remove a topic, click **x**. </td><td> No </td></tr><tr><td> Set guest limit </td><td> Option to increase the guest limit to confirm the participants on the waiting list for an upcoming event. You cannot modify the guest limit for a past event. </td><td> Yes - for a confirmed participant </td></tr><tr><td> Display guest list to users </td><td> Option to enable or disable the display of the guest list of an upcoming event for forum members. </td><td> No </td></tr><tr><td> This is an online event </td><td> Option to change the event type to online or offline for an upcoming event. You cannot change a past event. </td><td> Yes </td></tr><tr><td> Name of location </td><td> Name of the location for past and upcoming events. - For an online event, the text specified in the **Name of Location** field appears as a label with a hyperlink to the specified Web URL. For example, to share the meeting recording link of a past event, change the text to `Download the meeting recording`. - For an offline event, change the **Name of location**, **Address**, **City**,**State**, **Zip/Postal Code**, and **Country** fields to mention the venue. </td><td> Yes </td></tr><tr><td> Web URL </td><td> Web URL for past and upcoming events. - For a past event, enter the Web URL of the meeting recording to share the link with your subscribers. - For an upcoming event, change the Web URL if there is a change in the system details. </td><td> Yes </td></tr><tr><td> Date and time </td><td> Date and time for an event. You can change the date and time to a future date for past and upcoming events. When you change the date of a past event to a future date, the past event becomes an upcoming event. You can edit all other details as applicable for an upcoming event. Click **Change time zone** to set the time zone for the event. The default is your local time zone. The time zone changes according to the time zone of the user viewing the event. **Note:** If you change the **Duration** field, the **End Time** field is auto-updated. </td><td> Yes </td></tr><tr><td> Duration </td><td> Duration of the event. **Note:** If you change the **End Time**, the **Duration** is auto-updated. By default, the duration is **30 minutes**. </td><td> Yes </td></tr><tr><td> Send reminder to guests one day before the event </td><td> Option to send an email reminder one day before the event to all users that responded **Attend**. This check box only appears for upcoming events and not for past events. </td><td> No </td></tr><tr><td> Description </td><td> Description for past and upcoming events. You can insert an image or a video as required. </td><td> Yes </td></tr><tr><td> Add attachments </td><td> Attachments for past and upcoming events. Edit an attachment if required. </td><td> Yes </td></tr><tr><td> Schedule Publish </td><td> Option to publish an event. This check box appears only for a scheduled event and not for a published event.- To reschedule, change the scheduled date and time as required. By default, the schedule time zone is the same as the event time zone. Selecting this check box publishes an event directly at the scheduled date and time. - To delete the schedule, clear the check box. </td><td> No </td></tr></tbody> </table>4. Perform one of the following actions. <table id="choicetable_zfq_bvh_x1b"><thead><tr><th align="left" id="d288261e385"> To </th><th align="left" id="d288261e388"> Do this </th></tr></thead><tbody><tr><td id="d288261e394"> **Save** </td><td> To save the details, click **Save**. </td></tr><tr><td id="d288261e406"> **Schedule** </td><td> To publish an event on the specified date, click **Schedule**. **Note:** This option appears for a draft event that the**Schedule Publish** check box is selected for. </td></tr><tr><td id="d288261e424"> **Publish** </td><td> To publish an event draft, click **Publish**. As an author, you can edit or delete the event. **Note:** If you're a user whose content is due to be moderated, the content is not posted until it's approved by a community moderator. For an event that has approval workflow, the event state is Review. Other users cannot view the event until it's approved. </td></tr></tbody> </table> **Parent Topic:**[Community events](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/community-events.md) **Related topics** [Post a community event](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/create-event.md) [Disable comments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/disable-comments.md)
| title | Edit an event |
| description | Edit the details of past and upcoming events. By editing a past event, you can attach a document or share the meeting recording link with your event subscribers. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/communities/edit-event.html |
| release | australia |
| product | Communities |
| classification | communities |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 4 |
| breadcrumb | Community eventsPost and respond to content in the communityUsing communitiesCommunitiesCustomer Service Management |