Configure community content types

---
title: Configure community content types
description: Configure content types, such as videos and blogs, for the community.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/enable-content-types-for-community.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Configuring communities, Communities, Customer Service Management]
---

# Configure community content types

Configure content types, such as videos and blogs, for the community.

## Before you begin

Role required: sn\_communities.admin

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## About this task

You can configure content types at both the community and forum level. At the community level, content types are active by default. Based on your requirements, you can deactivate content types.

## Procedure

1.  To configure content types at the community level, navigate to **Community** > **Administration** > **Content Types**.

2.  Click a content type.

3.  To deactivate a content type, clear the Active check box.

4.  Click **Update**.

    The content type is no longer visible to the community.

5.  To configure content types at the forum level, navigate to **Community** > **Administration** > **Forums**.

6.  Click a forum.

7.  Click the **Content Types** related list.

8.  In the Active column, double-click a row.

9.  To activate a content type, select **True**.

10. To deactivate a content type, select **False**.


**Parent Topic:**[Configuring communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/configure-communities.md)

**Related topics**  


[Community content types]()

[Community feedback types]()

[Community access types]()

[Platform Analytics Solutions for Communities]()

[Migrate Social Q&A data to Communities]()

[View community logs]()

[View community feedback and bookmarks tables]()

[Create a case from a discussion]()

[Enable knowledge harvesting]()

[Activate Communities plugins]()

[Community setup guide for admins]()

[Configure video sources for a community]()

[Configure community forums]()

[Forum and user permissions management]()

[Configure the community profile]()

[Create community Terms and Conditions]()

[Enable users to self-register to a community]()

[Moderate a community]()

[Administer gamification]()

[Community Service Portal]()

[Community content types](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/c_communities-content-types.md)