Navigating the forum homepage

---
title: Navigating the forum homepage
description: While in a forum, you can navigate the forum homepage and perform tasks, such as posting content.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/forum-homepage.html
release: australia
product: Communities
classification: communities
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 4
breadcrumb: [Using communities, Communities, Customer Service Management]
---

# Navigating the forum homepage

While in a forum, you can navigate the forum homepage and perform tasks, such as posting content.

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

<table id="table_qtz_wzp_kbb"><thead><tr><th>

UI component

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Forum name and description

</td><td>

Displays the name and description of the forum. Click **Show more** to read more of the description.

</td></tr><tr><td>

Subscribe

</td><td>

Subscribe to content in the community.

</td></tr><tr><td>

Sub Forums

</td><td>

If sub forums exist, they are listed. Click a link to access a sub forum.If more than three sub forums exist, click **View all** to view the list of all sub forums and click the one you want to access.

</td></tr><tr><td>

Search Forum

</td><td>

Type a keyword and click the Search icon to view the matching content within a forum.

</td></tr><tr><td>

Have a question? Click here to start typing

</td><td>

Contribute to the community by posting a question.

</td></tr><tr><td>

Question filter

</td><td>

Filter by question to view solved, unsolved, and unreplied questions.

</td></tr><tr><td>

Content List

</td><td>

Lists all content added to the community. Displays when updates were made to replies, comments, and answers marked as correct and which user made the updates. Filter according to content type or sort by most recent or popular, and when the content was created.

 **Note:**

-   Updates are not displayed for new or existing comments or replies due for moderation.
-   Updates are displayed for approved changes made to comments or replies as a result of moderation.

</td></tr><tr><td>

Post Content

</td><td>

Click Question, Blog, Video, Document, or Event to add your content and assign it to a forum.**Note:** The content options are displayed according to the permissions you are assigned in the forum.

</td></tr><tr><td>

Announcements

</td><td>

View forum-specific announcements.

</td></tr><tr><td>

Topics

</td><td>

Click a topic to navigate to a particular topic.

</td></tr><tr><td>

Leaderboard

</td><td>

View the leaderboard to find community experts for the forum.

</td></tr><tr><td>

Most viewed content

</td><td>

Displays the top three posts according to number of views.

</td></tr></tbody>
</table>**Parent Topic:**[Using communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/using-communities.md)

**Related topics**  


[Community homepage features for logged in users]()

[Navigating the activity feed]()

[Community homepage features for non-logged in users]()

[Self-register to a community]()

[Search the community]()

[Use a community profile]()

[Community subscriptions]()

[Request membership to a forum]()

[Accept an invitation to join a forum]()

[Post and respond to content in the community]()

[Report inappropriate community content]()

[Add featured content in a community]()

[Email a community user]()

[View a list of questions and create a case]()

[Gamification]()