Configure gamification properties

---
title: Configure gamification properties
description: Configure gamification properties to meet your company's needs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/gamification-configure-properties.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Administer gamification, Configuring communities, Communities, Customer Service Management]
---

# Configure gamification properties

Configure gamification properties to meet your company's needs.

## Before you begin

Role required: sn\_gamification.admin

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Procedure

1.  Navigate to **All** > **Community** > **Gamification Administration** > **Gamification Properties**.

2.  Enter the number of days to store the gamification activity history.

    The default is 180 days. A scheduled job purges the points history that is older than 180 days. This purge does not delete the aggregated data.

3.  Enter the maximum number of levels that can be defined.

4.  Click **Save**.

    Additional properties can be configured for the gamification feature. For more information, see [Gamification properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/communities-properties.md).


**Parent Topic:**[Administer gamification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/communities-gamification-administer.md)