Create a gamification badge

---
title: Create a gamification badge
description: Create gamification badges that users can earn for achievements within the community.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/gamification-create-badge.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Administer gamification, Configuring communities, Communities, Customer Service Management]
---

# Create a gamification badge

Create gamification badges that users can earn for achievements within the community.

## Before you begin

Role required: sn\_gamification.admin

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## About this task

The gamification feature includes several predefined badges.

## Procedure

1.  Navigate to **All** > **Community** > **Gamification Administration** > **Badges**.

2.  Click **New**.

3.  Fill in the fields on the Gamification Badge form as necessary.

<table id="table_acm_pjv_sk1"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Gamification Module

</td><td>

The application to which the badge applies. The default module is **Community**.

</td></tr><tr><td>

Badge Name

</td><td>

The name of the badge as it appears on the Community portal.

</td></tr><tr><td>

Badge Display Order

</td><td>

The order of the badge indicates the rank. If a community user has multiple badges assigned to them, this field determines the sequence in which the badges are displayed.

</td></tr><tr><td>

Active

</td><td>

Enable this check box to activate the badge.

</td></tr><tr><td>

Description

</td><td>

A brief description of the badge as it appears on the Community portal.

</td></tr><tr><td>

Badge Icon

</td><td>

The image file for the badge. Click to add the icon, choose the desired image file, and then click **OK**. **Note:** The recommended image size for ideal performance is 50 pixels by 50 pixels and less than 500KB.

</td></tr></tbody>
</table>4.  Click **Submit**.

    The newly created badge appears on the Gamification Badges list.


**Parent Topic:**[Administer gamification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/communities-gamification-administer.md)