Create a gamification track

---
title: Create a gamification track
description: Create tracks to provide a logical way to separate points assigned in the communities into different areas.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/gamification-create-track.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Administer gamification, Configuring communities, Communities, Customer Service Management]
---

# Create a gamification track

Create tracks to provide a logical way to separate points assigned in the communities into different areas.

## Before you begin

Role required: sn\_gamification.admin

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Procedure

1.  Navigate to **All** > **Community** > **Gamification Administration** > **Tracks**.

2.  Click **New**.

3.  Fill in the fields on the Gamification Track form as necessary.

    |Field|Description|
    |-----|-----------|
    |Track Name|A descriptive name for the gamification track.|
    |Gamification Module|The module to which this track applies. Click the lookup icon to select a module from the Gamification Modules list. By default the module is set to Community.|
    |Active|Enable this check box to activate the track. By default this field is set to active.|
    |Application|The application to which this track applies. By default the module is set to Community.|
    |Track Display Order|The order in which the track appears.|

4.  Click **Submit**.

    The newly created track appears on the Gamification Tracks list.

    **Note:** While tracks can be configured, it is not currently displayed anywhere on the Community portal.


**Parent Topic:**[Administer gamification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/communities-gamification-administer.md)