How to earn points

---
title: How to earn points
description: In order to be transparent to your users about gamification rules, you can share the points received for community activities.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/gamification-ui-how-to-earn-points.html
release: australia
product: Communities
classification: communities
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Gamification user interface components, Gamification, Using communities, Communities, Customer Service Management]
---

# How to earn points

In order to be transparent to your users about gamification rules, you can share the points received for community activities.

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

Navigate to **Community** > **How to Earn Points** for a description of the activities that users can perform to earn points. This page has links to the user's profile page. If gamification rules are modified, then this page shows the updated information.

**Parent Topic:**[Gamification user interface components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/communities-gamification-UI.md)