Invite users to become members of a forum

task australia Updated Sep 10, 2026 1 min read invite-users-forum.md

Invite users to become members of a particular forum to encourage greater community involvement.

Before you begin

Role required: sn_communities.admin or sn_communities.forum_admin

Important:

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

Procedure

Navigate to All > Community > Forums.
Choose a forum from the list that has been configured for membership.
Select the Invite Users to Join this Forum related link.
Complete the following steps to invite internal and external users.
1. If the users to send the email invitation to are internal, click Edit Users.
2. If external user registration is enabled, the Enter email address field is shown.
  
  Enter the email addresses of the external users to send the email invitation to.
You can enter both internal and external users to your email invitation.
Enter Comments to personalize the text in the email invitation.
Click Submit.

An email is generated and sent to the users in the list. The approval workflow set in the forum determines the approval of membership from an email invitation. You can view all email invitations in the forum on the Forum Email Invites related list.

Parent Topic:Configure community forums

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---
title: Invite users to become members of a forum
description: Invite users to become members of a particular forum to encourage greater community involvement.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/invite-users-forum.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure community forums, Configuring communities, Communities, Customer Service Management]
---

# Invite users to become members of a forum

Invite users to become members of a particular forum to encourage greater community involvement.

## Before you begin

Role required: sn\_communities.admin or sn\_communities.forum\_admin

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Procedure

1. Navigate to **All** &gt; **Community** &gt; **Forums**.

2. Choose a forum from the list that has been configured for membership.

3. Select the **Invite Users to Join this Forum** related link.

4. Complete the following steps to invite internal and external users.

1. If the users to send the email invitation to are internal, click **Edit Users**.

2. If external user registration is enabled, the **Enter email address** field is shown.

Enter the email addresses of the external users to send the email invitation to.

You can enter both internal and external users to your email invitation.

5. Enter **Comments** to personalize the text in the email invitation.

6. Click **Submit**.

An email is generated and sent to the users in the list. The approval workflow set in the forum determines the approval of membership from an email invitation. You can view all email invitations in the forum on the **Forum Email Invites** related list.

**Parent Topic:**[Configure community forums](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/configure-forums-topics.md)