Create a permission exception

---
title: Create a permission exception
description: Create a permission exception for users who require specific permissions for a forum.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/manage-permission-exceptions.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a permission, Forum and user permissions management, Configuring communities, Communities, Customer Service Management]
---

# Create a permission exception

Create a permission exception for users who require specific permissions for a forum.

## Before you begin

Role required: sn\_communities.forum\_admin

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## About this task

Permission exception records are created for users who require specific permissions for a particular forum, for example, a forum manager. Any other permissions that the user has are no longer valid once an exception is created.

## Procedure

1.  Navigate to **All** > **Community** > **Administration** > **Forums**.

2.  Click a forum.

3.  Click the **Permission Exceptions** related list.

    The list of users who have extra permissions for this forum is displayed.

4.  Click **New**.

5.  In the **User** field, enter the name of the user to create a permission exception for.

6.  In the **Permission** field, enter a permission.

7.  Click **Submit**.

    A permission exception is created and added to the list of **Permission Exceptions** on the forum.


**Parent Topic:**[Create a permission](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/create-permission.md)

**Related topics**  


[Add access types to a permission]()

[Add content types to a permission]()