Move forum content

task australia Updated Sep 10, 2026 1 min read move-forum-content.md
Raw file servicenow.com

Move community content posts from one forum to another.

Before you begin

Role required: sn_communities.admin, sn_communities.community_moderator, sn_communities.forum_admin, sn_communities.forum_moderator

Important:

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

About this task

Access to content is based on permissions to a specific forum. If content is moved, the author of the content and other community users might lose access to it, depending on their forum permissions.

Note: Draft content cannot be moved. If the content type is not supported in the new forum, it cannot be moved.

Procedure

  1. Navigate to the community homepage.

  2. Click the content you want to move.

  3. Click ... and Edit.

  4. Select the forum you want to move the content to.

  5. Click Save.

    An email notification is sent to the author of the content, subscribers to the content, and subscribers to the forum.

Parent Topic:Configure community forums

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